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No Signal - Picture Not Showing In Preview Window Before Recording.



ok so i bought my device a few days ago and just got my new computer today to use it with. i have installed everything properly and set -up all the cables correctly as well. i can hear the sound but can not see the picture on the capture window. my xbox is on 1080i so that isnt the issue. could someone possibly help me out with a few solutions to try out please ?

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