Sound And Video Preview But No Capture In Easy Vhs

[wood1]

Hi - please help if you can. I have installed easy VHS to DVD (version 1.2.198; 5.0.0.0) and have tried both composite and S video connections in two functioning VHS recorders. I can get sound on both composite and S video. However composite yields no pictures and S video only a black and white preview picture which I am unable to capture (the capture button is greyed out). The program works fine with my analogue video camera. Grahpics card drivers are up to date and all latest windows updates are installed.

DxDiag.txt

[wood1]

I have installed the software on my brother's computer and it works but this is not a satisfactory solution because I am unable to use his computer on a regular basis. (basically he is allergic to noise - see hyperacusis). I have installed the software on both my home PC (details supplied above) and my laptop. I have now used four separate VCR's all with exactly the same result on both my pc and laptop - ie no signal but a black and white preview and sound in S video, nothing in composite. This now includes using the same leads, disc and video player that I used successfully on my brother's PC. However for whatever reason it will not work on either my PC or my laptop.

 

On my PC the leads provide a perfect image from the DVD player so it's not them. The device and software work perfectly for camcorder capture but will not capture VHS. I have used four different VCR's all with the same result, including one that works successfully with the software on another computer. I can only see that it is the way that the software is interacting with my computer and laptop that is the issue yet I have clean installed it 5 times, including copying the disc to HDD and then installing with startup disabled in msconfig on my pc. I have tried to "pass through" the DVD player as a connection but have not been able to achieve this - the DVD player just connects and displays its start-up screen and won't allow the signal to pass through.

 

 

Any ideas?

[Jim_Hardin]

...and you realize that if you use S-Video it has NO Audio

 

Audio must still be supplied via the White/Red RCA connections.

 

I have looked all over but somehow I just do not have the 1.2.198 version or its' SP2 anywhere

[wood1]

Audio is not the problem that's fine. Thanks for all the help it is much appreciated.

[Jim_Hardin]

_{The same leads also work fine with my video camera.}

I got your problem mixed up wtih another here

 

Does your camcorder produce a good usable video on the V2D?

 

How about a DVD Player?

 

Don't dwell on the SP2 as it does not contain any magic fixes at all. The device/software either work without it or they don't work!

[wood1]

in my ignorance I'm not sure what V2D is - you'll have to elaborate a little. If you mean can I get good results from the camcorder the answer is yes - the quality is better than I expected. it's capturing from the VCR's which is the problem.

[grandpabruce]

in my ignorance I'm not sure what V2D is - you'll have to elaborate a little. If you mean can I get good results from the camcorder the answer is yes - the quality is better than I expected. it's capturing from the VCR's which is the problem.

 

It's an acronym, of sorts, for the Easy VHS to DVD software/hardware.

 

Edited to get the d out of an.

[bimicher]

_{The same leads also work fine with my video camera.}

 

You can capture from the DVD player as well as from your camcorder? If that is correct then the software is working and the problem is with your VHS players.

 

Can you feed the VHS signal to the DVD player or to the camcorder and then to the capture device? Can you capture using this pass-through method?

[Jim_Hardin]

You can capture from the DVD player as well as from your camcorder? If that is correct then the software is working and the problem is with your VHS players.

 

Can you feed the VHS signal to the DVD player or to the camcorder and then to the capture device? Can you capture using this pass-through method?

Bingo! that is what we were looking for...

 

Your VCR is the problem!

[wood1]

_{The same leads also work fine with my video camera.}

[Jim_Hardin]

No, not really...

 

You have proven the device as well as the software work just fine.

 

You also state that your DVD does produce a usable signal that can be captured.

 

So that narrows it down to your PC's (most unlikely) or your VCR connections (about ALL that is left)

 

Did I leave anything out???

[wood1]

Computer box is new and the USB ports have not thrown up issues with other devices. The leads and Roxio USB I'm using works with the DVD player to the PC and similarly for the camcorder.. The VCR's all pass a good signal through scart to TV screens and I assume therefore that the signal leaving the VCR is ok. It is clearly reaching the PC as there is a black and white preview but it is not being processed in a way that allows capture. Either the connection is not good (but the leads and connector work) or the signal is not being processed/recognised correctly ?

[cdanteek]

The VCR's all pass a good signal through scart to TV screens

 

Lots of problems with scart.

 

Have a look here. http://forums.support.roxio.com/topic/79956-no-video-signal-using-scart-to-svideo-roxio-vhs-to-dvd/#entry399150

[wood1]

cdanteek: I remember reading this topic before posting. The lead I am using is good quality: see

 

http://www.amazon.co.uk/NIKKAI-SCART-S-VIDEO-SVHS-CABLE/dp/B0037P2RJW/ref=sr_1_11?s=electronics&ie=UTF8&qid=1352829514&sr=1-11

 

and I have yet to find a video player (and I'm up to 5 now as my mum has just bought her spare round) that doesn't rely on scart to transfer the video signal so the software must be designed around this, surely.

[ogdens]

Running out of ideas........I know this may be a pain, but could you try taking one or two vcr's to your brothers and see if they work there, and use the same cables.

 

Edit

And of course the same Roxio converter.

[wood1]

It's not an option I'm afraid, he's not well enough. I'll try another install with everything turned off again.

[wood1]

Another install this time with services and startup disabled except for microsoft applications and same story vhs preview in S video but no capture.

[wood1]

Two different VCR's one Sanyo nicam stereo one matsui mono. Never had any issues with either of them and both still work perfectly well. Forgive me, but given the amount of reviews that have had issues with installing the software I'll back the video players over the software - it's highly unlikely that both have the same fault - ie will produce no image under composite and only a black and white preview under S video. No I'm not using an extension lead, yes it is a USB 2.0 on the back of the computer and the DVD player I tested is probably older than both the VCR's but works fine with the composite leads.

[cdanteek]

cdanteek:

DVD player works fine

Device manager appears as you have posted with USB 2861 and roxio capture usb

 

Then I would question the VHS Tape Players!

 

You aren't using a USB extension cord on the VHS player?

 

Your using a USB 2.0 port on the back of the PC?

[wood1]

BTW I don't know whether it was the attempt to install the SP2 download link posted by JH but the software now runs in W7 but with the issues already outlined above ie still can't capture from VHS.

[wood1]

cdanteek:

DVD player works fine

Device manager appears as you have posted with USB 2861 and roxio capture usb

[cdanteek]

With device manager open and sound video and game controllers expanded. Plugin and unplug the Roxio USB device. Do two entries like the pic below show up with the device plugged into a USB port on the PC?

 

Try capturing with a DVD player hooked to the composite red, white, and yellow.

 

[wood1]

Thanks for all your suggestions. I suspect an upgrade may be the ultimate solution but it is annoying knowing that other users have successfully used Easy VHS with Windows 7. Afew observations:

1. The attachment was in MS word 2003. I didn't for a moment think that this would cause any problems!

2. The software does not work for me in W7. All my drivers are up to date and I have installed with all other software disabled at start up from a copy on my HDD. The software crashes and gives me errors if I click on any of the icons or if I go thrpough the menus to get to the functions, none of which will work.

3. If I run it in compatability mode it works perfectly well in capturing video from my video camera and I'm confident I could use the other functions successfully.

4. The problems occur in transferring VHS tapes whether they are home made or commercially produced. In composite video I get sound only. In S video I get sound and a back and white preview but I cannot capture. I have tried two funtioning but entirely different VCR's and both have produced the same result.

5. Updates, including the V2D 1 124 SP2, inform me "software not found" - this message also occurs if I run the update in compatability mode.

Wood

[cdanteek]

Jim, good catch on the Compatibility Mode.

 

Version 1.2.198; 5.0.0.0 Is that special first W-7 version.

 

The V2D_1_124_SP2.exe should not work.

 

I'm trying to find the Sp's for that version but haven't yet.

[Jim_Hardin]

Took me a few trys using the Right Click - Open in new Tab, option to get it to Open...

 

Wood 1: No Roxio Software will ever work in Compatibility Mode - Turn it OFF!

 

You can try this SP2 download, LINK

 

Should it not work for your version, it will refuse to install

 

One other option for you is to 'upgrade' to one of the Creator Suites... They all work with the Capture USB Device from Creator 2010 and up, and the drivers are automatically installed with the Suite.

[grandpabruce]

I was one...

 

If he can't get the updater in the program to work he needs to contact Roxio/Corel they may have taken the server down or have problems with it!

 

 

 

Like Steve, I got the Oops screen when trying to download the file.

 

I still run XP on this computer, and the Updater hasn't worked for me, with XP, for well over a year.