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Sound And Video Preview But No Capture In Easy Vhs


wood1
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Hi - please help if you can. I have installed easy VHS to DVD (version 1.2.198; 5.0.0.0) and have tried both composite and S video connections in two functioning VHS recorders. I can get sound on both composite and S video. However composite yields no pictures and S video only a black and white preview picture which I am unable to capture (the capture button is greyed out). The program works fine with my analogue video camera. Grahpics card drivers are up to date and all latest windows updates are installed.

DxDiag.txt

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Ogdens: I have seen the link you refer to. Searching for updates in the software returns a message "software manager did not find any updates for your application." I have downloaded a version of sp2 (file version 3.0.3.0) but when I click on installing it, it tells me "software not found." I have only managed to get this far by running the software in XP sp2 compatability as Windows 7 gives me errors and won't run the software. I have also done all the "preps to the letter" and including several "clean" installations. On my last clean installation I copied the disc and installed it from my HDD with "disable all" in startup in msconfig.

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Ogdens: I have seen the link you refer to. Searching for updates in the software returns a message "software manager did not find any updates for your application." I have downloaded a version of sp2 (file version 3.0.3.0) but when I click on installing it, it tells me "software not found." I have only managed to get this far by running the software in XP sp2 compatability as Windows 7 gives me errors and won't run the software. I have also done all the "preps to the letter" and including several "clean" installations. On my last clean installation I copied the disc and installed it from my HDD with "disable all" in startup in msconfig.

 

Go here and find your version # and post it.

 

Do not post your serial number!

 

http://forums.support.roxio.com/topic/64988-what-version-do-i-have/

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I'm unable to download that file; it could be the site since I see that 2 people were able to download it. Where those two people you?

 

I was one...

 

If he can't get the updater in the program to work he needs to contact Roxio/Corel they may have taken the server down or have problems with it!

 

post-97-0-72917800-1352581966_thumb.jpg

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I was one...

 

If he can't get the updater in the program to work he needs to contact Roxio/Corel they may have taken the server down or have problems with it!

 

 

 

Like Steve, I got the Oops screen when trying to download the file.

 

I still run XP on this computer, and the Updater hasn't worked for me, with XP, for well over a year.

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Took me a few trys using the Right Click - Open in new Tab, option to get it to Open...

 

Wood 1: No Roxio Software will ever work in Compatibility Mode - Turn it OFF!

 

You can try this SP2 download, LINK

 

Should it not work for your version, it will refuse to install ;)

 

One other option for you is to 'upgrade' to one of the Creator Suites... They all work with the Capture USB Device from Creator 2010 and up, and the drivers are automatically installed with the Suite.

Edited by Jim_Hardin
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Thanks for all your suggestions. I suspect an upgrade may be the ultimate solution but it is annoying knowing that other users have successfully used Easy VHS with Windows 7. Afew observations:

1. The attachment was in MS word 2003. I didn't for a moment think that this would cause any problems!

2. The software does not work for me in W7. All my drivers are up to date and I have installed with all other software disabled at start up from a copy on my HDD. The software crashes and gives me errors if I click on any of the icons or if I go thrpough the menus to get to the functions, none of which will work.

3. If I run it in compatability mode it works perfectly well in capturing video from my video camera and I'm confident I could use the other functions successfully.

4. The problems occur in transferring VHS tapes whether they are home made or commercially produced. In composite video I get sound only. In S video I get sound and a back and white preview but I cannot capture. I have tried two funtioning but entirely different VCR's and both have produced the same result.

5. Updates, including the V2D 1 124 SP2, inform me "software not found" - this message also occurs if I run the update in compatability mode.

Wood

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With device manager open and sound video and game controllers expanded. Plugin and unplug the Roxio USB device. Do two entries like the pic below show up with the device plugged into a USB port on the PC?

 

Try capturing with a DVD player hooked to the composite red, white, and yellow.

 

post-97-0-11107800-1352645885_thumb.jpg

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cdanteek:

DVD player works fine

Device manager appears as you have posted with USB 2861 and roxio capture usb

 

Then I would question the VHS Tape Players!

 

You aren't using a USB extension cord on the VHS player?

 

Your using a USB 2.0 port on the back of the PC?

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Two different VCR's one Sanyo nicam stereo one matsui mono. Never had any issues with either of them and both still work perfectly well. Forgive me, but given the amount of reviews that have had issues with installing the software I'll back the video players over the software - it's highly unlikely that both have the same fault - ie will produce no image under composite and only a black and white preview under S video. No I'm not using an extension lead, yes it is a USB 2.0 on the back of the computer and the DVD player I tested is probably older than both the VCR's but works fine with the composite leads.

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The same leads also work fine with my video camera.

I got your problem mixed up wtih another here :lol:

 

Does your camcorder produce a good usable video on the V2D?

 

How about a DVD Player?

 

Don't dwell on the SP2 as it does not contain any magic fixes at all. The device/software either work without it or they don't work!

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in my ignorance I'm not sure what V2D is - you'll have to elaborate a little. If you mean can I get good results from the camcorder the answer is yes - the quality is better than I expected. it's capturing from the VCR's which is the problem.

 

It's an acronym, of sorts, for the Easy VHS to DVD software/hardware.

 

Edited to get the d out of an.

Edited by grandpabruce
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The same leads also work fine with my video camera.

 

You can capture from the DVD player as well as from your camcorder? If that is correct then the software is working and the problem is with your VHS players.

 

Can you feed the VHS signal to the DVD player or to the camcorder and then to the capture device? Can you capture using this pass-through method?

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You can capture from the DVD player as well as from your camcorder? If that is correct then the software is working and the problem is with your VHS players.

 

Can you feed the VHS signal to the DVD player or to the camcorder and then to the capture device? Can you capture using this pass-through method?

Bingo! that is what we were looking for...

 

Your VCR is the problem!

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I have installed the software on my brother's computer and it works but this is not a satisfactory solution because I am unable to use his computer on a regular basis. (basically he is allergic to noise - see hyperacusis). I have installed the software on both my home PC (details supplied above) and my laptop. I have now used four separate VCR's all with exactly the same result on both my pc and laptop - ie no signal but a black and white preview and sound in S video, nothing in composite. This now includes using the same leads, disc and video player that I used successfully on my brother's PC. However for whatever reason it will not work on either my PC or my laptop.

 

On my PC the leads provide a perfect image from the DVD player so it's not them. The device and software work perfectly for camcorder capture but will not capture VHS. I have used four different VCR's all with the same result, including one that works successfully with the software on another computer. I can only see that it is the way that the software is interacting with my computer and laptop that is the issue yet I have clean installed it 5 times, including copying the disc to HDD and then installing with startup disabled in msconfig on my pc. I have tried to "pass through" the DVD player as a connection but have not been able to achieve this - the DVD player just connects and displays its start-up screen and won't allow the signal to pass through.

 

 

Any ideas?

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