Very Big Problem! (Need Help!)

[DavyMcN]

Well the problem i'm having with my Roxio Game Capture is that i had audio problems... i re-installed the whole software and now when i plug in the USB part of the Roxio nothing happens... theres nothing in 'Device Manager' or anything like and 'No Signal' in the Roxio Game Capture software...

 

Any help will be appreciated... would anyone have any idea why i can't pick anything up when i plug in the USB of the device?

 

More infi: The audio problems and this happened after i updated 2 days ago... i'm not sure what caused this as before it worked fine....

 

All Help is appreciated Thanks

[cdanteek]

Open device manager and expand other devices and sound video and game controllers.

 

Now plug in and unplug the Roxio USB Capture Device. Watch what loads/appears to device manager or disappears when it's unplugged?

 

Post that here.

[DavyMcN]

I tried that what you said to do...

 

Sadly nothing appears or dissapears.. It doesn't seem to be responding at all!

I hope this gives you a better idea to a solution

[DavyMcN]

Ok I now fixed the problem... I had to disable my Anti-Virus Protector (AVG) in order to Re-Install the drivers.....

[cdanteek]

Ok I now fixed the problem... I had to disable my Anti-Virus Protector (AVG) in order to Re-Install the drivers.....

 

You are supposed to do that when installing any software!

 

Glad to hear you fixed it..