When I Use Video Copy And Convert My D Drive Is Not Showing In Media Selector

[Mozesk 0]

I can copy a DVD from D drive to E drive,or from E drive to D drive,but when i use copy and convert,my D drive is not showing,and when i use the E drive Roxio copy and convert is not responding, can anybody help me?

[Brendon 204]

What software suite do you have?

What version of Roxio Copy & Convert? Version 3?

What Operating System?

What drive is your Roxio program installed on?

What are your D drive and your E drive? [hard drives, optical drives, partitions on drives? If optical drives, what model numbers?]

[Mozesk 0]

I have windows XP Professional ver.2002,service pack 3,Intel ®Pentium ® 4CPU,3 GHz, and have Roxio Creator 2011,my drive "D" is a DVD-R Plextor PX-820 A, and drive "E" is a HP DVD-R1140,when i click on my computer both drives are displayd and working ok.but when i select Copy and convert,in the media selector is only the drive "E" displayed,when i insert a DVD into "E" drive it is not responding

[Brendon 204]

Aaah, I see. You're using Video Copy and Convert in Creator 2011. That's a different program from this forum's Copy and Convert 3..

 

I'll get this topic shifted to the Creator 2011 forum, and I'm sure someone up there will be able to help you.