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When I Use Video Copy And Convert My D Drive Is Not Showing In Media Selector



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What software suite do you have?

What version of Roxio Copy & Convert? Version 3?

What Operating System?

What drive is your Roxio program installed on?

What are your D drive and your E drive? [hard drives, optical drives, partitions on drives? If optical drives, what model numbers?]

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I have windows XP Professional ver.2002,service pack 3,Intel ®Pentium ® 4CPU,3 GHz, and have Roxio Creator 2011,my drive "D" is a DVD-R Plextor PX-820 A, and drive "E" is a HP DVD-R1140,when i click on my computer both drives are displayd and working ok.but when i select Copy and convert,in the media selector is only the drive "E" displayed,when i insert a DVD into "E" drive it is not responding

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