JRRKAR Posted November 22, 2012 Report Share Posted November 22, 2012 I just recently upgraded to Roxio NXT. I attempted to import video from a video camera, however in Media Import, it does not recognize the camera. I didn't have any issues with Roxio Creator 2011 using the same setup. What am I missing? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 I solved it. On the Media Import, under the capture screen there is an icon for the sound. There was a small red X in there. Once I clicked it, I could here the sound through the video. Thanks for the help? I think we are all solved now!!! Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 It appears everything is on and running. The speaker levels are up (I can hear the sounds when I play back the video), under the Sound/Recording/Line In...I can see the scale on the right side moving up/down with the sounds. I guess the question is....should I be able to hear the audio while the video is being captured? I'll check later and post back. What are your options for audio? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 cdanteek - On my previous post I noted that I did find the issue. Thanks. Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 cdanteek - On my previous post I noted that I did find the issue. Thanks. Excellent! Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 I just recently upgraded to Roxio NXT. I attempted to import video from a video camera, however in Media Import, it does not recognize the camera. I didn't have any issues with Roxio Creator 2011 using the same setup. What am I missing? Are you using a Roxio USB Capture Device? Creator 2011 Pro? Creator NXT Pro? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 Yes I am using Roxio Creator NXT Pro. And yes I am using a Roxio Video Capture USB connection to go from the camera to the computer. Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 Yes I am using Roxio Creator NXT Pro. And yes I am using a Roxio Video Capture USB connection to go from the camera to the computer. With the USB Device plugged in what does device manger show under sound video and game controllers? Link to comment Share on other sites More sharing options...
bimicher Posted November 22, 2012 Report Share Posted November 22, 2012 Yes I am using Roxio Creator NXT Pro. And yes I am using a Roxio Video Capture USB connection to go from the camera to the computer. Is it a analog or digital camcorder? What is the make/model? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 Right now I see both of them.....BUT....when you asked about the Roxio USB device I saw there was another post here which implied there was an issue with this device. I saw your Device Manager screenshot and when I went to the same location, there was a yield sign next to the Roxio Device. So I did a search for upgrade to the software and it was successful in finding an updated driver. Then when I went back into Media Import, the Roxio Video USB now shows up. I just did a quick capture and it looks like it works the video capture is working but I don't have any sound. Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 I didn't have any sound while the video was being imported, but when I play back the video there is sound. In Roxio Creator 2011, I did have sound while the video was being imported. Is there a setting somewhere or is this just a change to NXT? Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 Right now I see both of them.....BUT....when you asked about the Roxio USB device I saw there was another post here which implied there was an issue with this device. I saw your Device Manager screenshot and when I went to the same location, there was a yield sign next to the Roxio Device. So I did a search for upgrade to the software and it was successful in finding an updated driver. Then when I went back into Media Import, the Roxio Video USB now shows up. I just did a quick capture and it looks like it works the video capture is working but I don't have any sound. A yellow exclamation mark is your yield sign? You let windows update the driver? Where and what driver did it install? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 I guess it could have been an exclamation mark. When I put the mouse over it it said driver error or missing data or something similar. I just did an automatic search for a driver software and it said it was successful. I think the same two sound items you showed in your post were there. Once I did the update the yellow mark went away, the the USB Device showed up in NXT. Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 I guess it could have been an exclamation mark. When I put the mouse over it it said driver error or missing data or something similar. I just did an automatic search for a driver software and it said it was successful. I think the same two sound items you showed in your post were there. Once I did the update the yellow mark went away, the the USB Device showed up in NXT. With the device plugged in open device manager and expand other devices and sound video and game controllers. Take a screen image and post a pic (.jpeg). Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 How do you attach a pic here? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 I did a search and found it. Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 The correct drivers for the USB Device show. So now what is the problem? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 The only problem is that I do not hear the sound from the video WHILE the video is being transferred. The sound is there, you just cna't hear during the transfer...which I used to hear it with the transfer in Creator 2011. Link to comment Share on other sites More sharing options...
cdanteek Posted November 22, 2012 Report Share Posted November 22, 2012 The only problem is that I do not hear the sound from the video WHILE the video is being transferred. The sound is there, you just cna't hear during the transfer...which I used to hear it with the transfer in Creator 2011. Check your sound setting. Click the speaker icon down by the time and date when the software is running does it show the capture and is it enabled and volume up? Link to comment Share on other sites More sharing options...
JRRKAR Posted November 22, 2012 Author Report Share Posted November 22, 2012 It appears everything is on and running. The speaker levels are up (I can hear the sounds when I play back the video), under the Sound/Recording/Line In...I can see the scale on the right side moving up/down with the sounds. I guess the question is....should I be able to hear the audio while the video is being captured? Link to comment Share on other sites More sharing options...
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JRRKAR
I just recently upgraded to Roxio NXT. I attempted to import video from a video camera, however in Media Import, it does not recognize the camera. I didn't have any issues with Roxio Creator 2011 using the same setup. What am I missing?
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