Toast Owc Disk Won't Activate

[D Forrest]

I just got a Blu-Ray optical drive from OWC that included Toast 11 and the HD/BD plug-in. I activated the plug-in first and it took fine but then I typed in the serial number for Toast and the Next button on the activation screen is still greyed out and won't let me advance with the new product registration. I went into preferences and deleted everything Toast-related, tried to re-install and still had the same problem. Any recommendations?

[D Forrest]

Corel Support asked that I remove preference files and try to re-install using 11.1 downloaded from the web. That didn't work. Same issue. Grayed-out Next button in the User Information window. I sent screen shots of my attempt to register the product along with proof of my Mac OS version to Corel Support at their request and have been told that my case has been "elevated to Tier-2 for further investigation of the issue".

[tsantee]

There's nothing we can add to what Corel is advising. I've always registered Toast before registering the Blu-ray plugin so maybe that is the reason for the issue. It sounds like you are aware that Toast has a different registration key than does the plug-in. Sorry I don't know any way to fix this other than wait for instructions from Corel's customer service.

[D Forrest]

I'm wondering how I might go about removing the Blu-Ray plug-in and starting over from scratch. I also have Toast version 7.1.3 installed on my Mac but I believe I have been successful in removing all of the Toast associated preference files from my Library/Preferences folder. I asked Corel Support for details about removing the plug-in but haven't heard anything from them via email since 1:25 AM this morning. Guess they're trying to get some sleep.

 

I had a lot of luck with using Toast version 7 in the past and decided to get the little OWC drive (which includes a Toast 11 Titanium/OWC disc along with the HD plug-in) to have Blu-Ray burning capability and an external optical drive for a new 27" iMac (if they ever really do appear).

[D Forrest]

Hey tsantee -

 

I like that Austin-Healey in your avatar! Mark II or III?

[tsantee]

It's a 2-place 195

Hey tsantee -

 

I like that Austin-Healey in your avatar! Mark II or III?

It's a 2-place 1958 100-6. Thanks for asking. Did you have British sports cars, too?

[D Forrest]

I had a 1968 Triumph Spitfire for my first car (all I could afford). I've always been a car-guy and now have a 1973 Porsche 911T. I still have a soft place in my heart for those British cars. Had a car-guy friend who just got back from the Stowe British Invasion in Vermont. He said it was great! He was very impressed with the number of Big Healeys present.

 

1958 was I think the first year for the 2-seat BN6. Very nice!

 

GREAT NEWS! I got a new serial number from Other World Computing and my install of Toast 11 went flawlessly. Apparently the serial number initially provided simply wouldn't work. I've already received an email from Roxio thanking me for registering my new product so I can only assume all is well. I paint watercolors and do my own reproductions. I'm planning to archive scans of my paintings on Delkin Archival Gold Blu-Ray media as well as hard drives. I'd hate to lose any of those scans! They're fairly large files.

 

I have some gold CD's from as early as 2000 that are still viable but I need to go to Blu-Ray for larger size capability. Also, I think the Delkin Blu-Ray media might be more reliable? Time will tell ...

[tsantee]

Glad the problem is solved. Several members of the local Porsche club say their first sports cars were British. You're correct about 1958 being the first for BN6. Mine is the 311th one made and the Florida Green is its original color (or should it be colour?). Your Porsche is a very nice!