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Out Of Sync Audio And Video



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Creator 2010 - The video is in sync in my production. When I create the MEG-2 video file, sometimes the audio and video go out of sync. Any ideas? Thanks.


I'm actually surprised that you don't have more issues with that computer (CPU =Inter Pentium 4 CPU 1.70 GHz. I believe it may be below the minimum requirements which means that your computer has to be in the best possible condition for it to work properly.


The minimum requirements are: For data burning and copy, audio capture and editing: Intel¨ 1.6GHz Pentium 4 processor or AMD equivalent, 512MB RAM for windows XP and 1GB RAM for Windows Vista and Windows 7. For video editing and conversion and DVD playback Intel Pentium 4 2GHz processor or AMD equivalent and 1GB RAM. Multi-core processor with at least 2GB RAM recommended


Are all your drivers for both video and audio devices up to date? Don't rely on Windows to do that for you.


Here is a Kb article on out of sync. Do as much of this as you can.


If none of those help, create separate and shorter mpg2 files and put them back together in Video Wave. You didn't tell us how long the projects are or how frequently you see the problem not did you mention if the out of sync was repeatable (always does it with the same clips).


BTW, you never came back to tell us if you were able to use the suggested process discussed in your other post. It is common courtesy to let us know the outcome of the suggestions.

Edited by sknis
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Does this provide enough infomration to help?


No, you didn't say anything about your video device (card or chip).


Please attach the dxdiag.exe evaluation of your computer. Read this and attach, not copy the txt file from the evaluation. What GPU do you have, how much free space, etc. We can get this from the dxdiag attachment.

This only takes a few minutes to do.



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To start with it looks like your video device driver is 2 years out of date as is your audio device driver.


When was the lst time you cleaned the computer of temp and tmp file? When did you last defrag?


Burn to a ISO file or folder set and then burn that to the disc at less than maximum speed. US only good discs - no store brands and no Memorex.

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How do I download the driver updates?


First check Dell's web site for your computer. That will give you an old driver probably.


This is what you have - from the dxdiag file:


Display Devices

Card name: ATI Radeon HD 4650


Go to the AMD/ATI web site (LINK) and put in the information in the right side. It will direct you to the latest drivers (mid year 2012). Follow the instructions for uninstalltion/installation carefully.

Do the same thing for you audio device. Look at that dxdiag text file to get the information.


Did you do the things in that KB article? Did anyhting improve?


Happy Holidays ;)

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I did a number of things. (My daughter got married 12/29 so I have had a lot going on - sorry). It seems to be fine now. Thanks all.


Congratulations to all involved ! Are you going to make a video of the day? Great opportunity to document it for their viewing on wedding anniversaries in the future!


Additional congratulations to you getting the issues resolved ! :)

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