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stefG

No Signal Please Help

Question

I purchased Roxio VHS to DVD for MAC. After installing the program

i have been trying for hours to connect and all i keep getting is no signal on audio and video

im using brand new rca cables but nothing....

i have checked on the forum and tried to connect the usb after iv gone into the program

and done all the updates! yet STILL nothing

 

 

can someone PLEAS HELP!!! im getting very frustrated

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Do you have version 2.0.1 of the Roxio Video Capture application? If not, select Check for updates. Check that you have "Composite" selected as the Input Source and not S-video (you mention RCA cables so I presume it is a composite connection.

 

If you have no cables connected do you see a pale green screen when the device is inserted?

 

I'm sorry about the frustration but there is very little troubleshooting that can be done. It may be that yours is defective because otherwise it just works when it is plugged in.

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