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Automatic Billing


dodger2
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I purchased the premium membership Roxio Photo show and they automatic bill me to renew my premium membership. I no longer have a need for the premium membership and want the auto billing stopped.I have called These numbers ( 1 952 5132) aand 1 877 582 6735 and jumped through hoops, they don't recognize my e - mail address etc etc and have been un sucessful to get the auto billing stopped. Can any one give me any avenue to stop the auto billing. I would surely appeciate any assistance.

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I purchased the premium membership Roxio Photo show and they automatic bill me to renew my premium membership. I no longer have a need for the premium membership and want the auto billing stopped.I have called These numbers ( 1 952 5132) aand 1 877 582 6735 and jumped through hoops, they don't recognize my e - mail address etc etc and have been un sucessful to get the auto billing stopped. Can any one give me any avenue to stop the auto billing. I would surely appeciate any assistance.

 

Call your bank, and have them stop the automatic payments.

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What I had to do to stop the auto billling..... I looked through my credit card statement and found a transaction on the last billing I was charged... A phone number was provided and I called the on line store I purchased the premium membership and had it stopped. You are wasting your time dealing with the phone numbers Roxio provides, I will never purchase products from Roxio again NEVER!

Edited by dodger2
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What I had to do to stop the auto billling..... I looked through my credit card statement and found a transaction on the last billing I was charged... A phone number was provided and I called the on line store I purchased the premium membership and had it stopped. You are wasting your time dealing with the phone numbers Roxio provides, I will never purchase products from Roxio again NEVER!

 

Well, it's good to hear that you got it stopped.

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