Dinah1234 Posted December 5, 2012 Report Share Posted December 5, 2012 I purchased this for the USB so I could connect to an older model video camber and burn DVD's of my home movies. What a waste of money, no matter what I do I cannot get my computer to recognize the USB port. I have downloaded their driver without success and you can't talk to a help desk. Don't bother wasting your money. This device is useless! Link to comment Share on other sites More sharing options...
REDWAGON Posted December 5, 2012 Report Share Posted December 5, 2012 What USB port are you using ? One on the front of the computer ? Try using a USB port that is actually a port on the MB itself. (assuming you have an extra USB port on the MB) Many times and fact in most cases the USB ports that are on a computer are "shared" with certain other USB ports. If the port you are trying to use is already being used by another internal piece of USB hardware then you won't be able to use two different items on that port. Frank... Link to comment Share on other sites More sharing options...
ScaryGpro Posted December 20, 2012 Report Share Posted December 20, 2012 It is very likely the USB port itself and not the product. I suggest trying what Digital Guru said above and switch it around to different ports. There should be a light lit up on the Capture Card itself showing that it is connected to the computer. Link to comment Share on other sites More sharing options...
grandpabruce Posted December 20, 2012 Report Share Posted December 20, 2012 I purchased this for the USB so I could connect to an older model video camber and burn DVD's of my home movies. What a waste of money, no matter what I do I cannot get my computer to recognize the USB port. I have downloaded their driver without success and you can't talk to a help desk. Don't bother wasting your money. This device is useless! What product do you have? Link to comment Share on other sites More sharing options...
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