Jump to content
  • Who's Online   0 Members, 0 Anonymous, 4 Guests (See full list)

    • There are no registered users currently online
  • 0

Cannot Get The Dvd And Video On Creator 2009 To Run



Roxio Creator 2009 Special edition Installation DVD Program & Content

I have CD KEY and TSID on DVD envlope

When I try to open DVD and Video I get a Roxio Creator DE install window then it

goes to another window that states "The feature your are trying to install is on a

CD_ROM or other removable disk that is not available. Insertthe Roxio Creator

DE Disk and click OK." The Use Sourse window shows 1

When I click Browse the system shows me looking for RCPCORE.MSI as the

default in the search. That file does not exist either on the Install Disk or my

computer. If I click OK I get the message that "Path 1 cannot be found" and to

try and find the RCPCORE.MSI file another way. I change the path to the drive

where the DVD is and it still cannot find the msi file.

So then I click on Cancel and I am thrown into a loop where Windows starts

gathering information about my system, tries the install again and still cannot

find the MSI file. The only way out of the loop is to cancel the windows initial

install procedure several times, then the program starts.

The Program that starts is Roxio Creator DE. when I go to help/about this

software I get this:

Roxio Creator DE

Serial Number: xx-xxxxx-xxxxx-xxxxx

Copyright: Sonic Solutions 2006

Module Name: PX Engine

Build: 4.8.39a, 34

Copyright: Sonic Solutions 2006

Module Name: Roxio Core

Version: 3.3.0

Build: 331B17F, DLD

Copyright: Sonic Solutions 2006

Module Name: Roxio Creator Audio

Version: 3.3.0

Build: 330B49G, DLD

Copyright: Sonic Solutions 2006

Module Name: Roxio Creator Copy

Version: 3.3.0

Build: 330B45C, DLD

Copyright: Sonic Solutions 2006

Module Name: Roxio Creator Data

Version: 3.3.0

Build: 330B45D, DLD

Copyright: Sonic Solutions 2006


Module Name: Roxio Creator Tools

Version: 3.3.0

Build: 330B40C, DLE

Copyright: Sonic Solutions 2006

The Serial Number in the above list does not match the CD KEY# on my


I want to capture digital video from my Panasonic PV-GS32 camera for editing.

When I open the window in the software for Video I have 2 choices, Video Guide

or Upgrade.

Any ideas on how to get this DVD and Video function working?



OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit

Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11

Processor Count: 4

RAM: 3326 Mb

Graphics Card: NVIDIA GeForce 8300 GS, 512 Mb

Hard Drives: C: Total - 152531 MB, Free - 30008 MB; I: Total - 953867 MB, Free - 546264 MB;

Motherboard: Dell Inc., 0GN723

Antivirus: Norton 360, Updated: Yes, On-Demand Scanner: Enabled

Link to comment
Share on other sites

3 answers to this question

Recommended Posts

Thanks for the replys.

First, when I bought this system it had some roxio stuff on it - it was a long time ago. As I recall it wouldn't do videos so I bought the SE version adn installed it, again a long time ago.


The one that runs, when I finally get the program to run DOES NOT appear to have video capabilities and it shows the DV in the help about screen. I DID NOT try to uninstall anything yet, but tried to re-install the SE. The SE starts to install then quits. I get a message that it has been interrupted and to try again later.


for some history on this system - I had a real big problem with .NET upgrades from Microsoft about 1 1/2 years ago. I had to get MS support to access my machine and fix the problem. Then I had a security issue ( grandkids on machine) and had Norton access and fix. I watched both times but it went too fast for me.


I do have the USB interface, but have not tried that since I thought it was for Analog to Digital, and I am trying to do digital now. I did get that to work with my VHS player a while back but haven't used it since.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...