Creator 2012 Pro Failing To Open In Windows 7 64 Bit

[JKQC]

I have upgraded my OS from Vista Business (32bit) to Window 7 (64bit). Clean install. All installations fine except for Creator 2012 Pro. The installation runs OK and completes. On clicking Icon to open program I receive message that "the program has stopped working" followed by close program. I have attempted re-installation (repair) cleaned registry and re-attempt. Outcome always the same. Can someone able to supply a solution?

[cdanteek]

I have upgraded my OS from Vista Business (32bit) to Window 7 (64bit). Clean install. All installations fine except for Creator 2012 Pro. The installation runs OK and completes. On clicking Icon to open program I receive message that "the program has stopped working" followed by close program. I have attempted re-installation (repair) cleaned registry and re-attempt. Outcome always the same. Can someone able to supply a solution?

 

Follow this first, http://corel.force.c...kA060000000L3eQ

 

then place the installation disc in a drive and choose repair when offered. Reboot the PC and follow the link to turn things back on.

[JKQC]

I have upgraded my OS from Vista Business (32bit) to Window 7 (64bit). Clean install. All installations fine except for Creator 2012 Pro. The installation runs OK and completes. On clicking Icon to open program I receive message that "the program has stopped working" followed by close program. I have attempted re-installation (repair) cleaned registry and re-attempt. Outcome always the same. Can someone able to supply a solution?

 

After undertaking remedial actions as listed from "Digital Guru" without success (thanks for reply and recommendations)i8 found the following suggestion on searching windows 7 community on address http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/roxio-has-stopped-working-a-proplem-caused-the/c9c377f5-4cfd-4248-a890-5445ae436da0. Solution was submitted by BigDog972 which solved my problem as follows:

(Go to the %appdata% folder (which in my case is C:\Users\<username>\appdata\local\roxio) to find that I do not have any such folder. Instead I found a Rovi_Corporation folder that has a subfolder that starts with "RoxioCentralFx" and alot of other characters. Changed the Rovi_Corporation folder to Rovi_Corporation.OLD. Roxio Creator 2012 started up perfectly. Hope this helps someone from spending the countless hours I did trying to get Roxio Creator 2012 to startup without displaying "Roxio Creator has stopped working".

[cdanteek]

Thanks for the feedback notes taken.