Hp Pavilion Dv6 No Video Signal

[catrinapdq]

I have an HP Pavilion dv6 new machine in last 2 months. Lots of disk space. Loaded VHS to DVD Plus 3 yesterday. Used the CD and installed before connecting the cables. Can get audio but not video signal. Tried with 2 different VHS machines and also tired with a DVD player. Same results. Here are screen shots of machine and drivers. I think I have all the drivers per the forum suggestions:

 

Window 7 Home Premium. Service Pack 1

8 GB memory

[Jim_Hardin]

HOW are you connecting the Source to the Device???

 

What error message are you seeing?

 

How about a screen cap of the software displaying that.

[catrinapdq]

oops, I am using VHS to DVD Plus 3 product. Here is screen shot. I do get Audio.

 

[Jim_Hardin]

You will need to contact Roxio about this ~ use the Support tab at the top