No Audio At All From Wii U To Tv Or Roxio

[Bluebomberimo]

So I just got my Roxio today and I set it up with my Wii U, the video comes in (HDMI) but the Audio is not working, it works when the Wii U is plugged into the TV normally but it doesn't work when going through the Roxio, there isn't even Audio on the preview in the capture program, I tried plugging it into other USB slots on my PC as well as switching to various HDMI cables and checking that my Roxio was up to date and still no luck and no not even the recorded video has audio and I've tried everything I can think of.. I mean the video quality is amazing but.. kinda need the audio.. yeah..

[Bluebomberimo]

Update: After getting the audio to work ONCE after un/re installing several times it now won't do the audio again, I don't want to uninstall and re-install this thing over and over again to get it to work.

 

Advice? Help?

[Bluebomberimo]

Update 2: I thought the issue might have arisen from the Roxio always switching to Component mode when first being plugged in, so I opened the Roxio capture software, switched it to HDMI and then powered on my Wii U, this resulted from the usual turning on and the video coming on with no Audio to my computer blue screening.

 

Naturally I am not really enjoying the product right now as it is not working.. at all, in the meantime I am uninstalling the program (again) and going to bed.. I hope in the morning I can get this thing to work otherwise I may just return it.

[Jim_Hardin]

I think what you want to do is try a repair but make sure you do it this way...

 

Plug in the Capture device and Disable it in the Device Manager (Sound and Video Game Controllers)

 

Unplug the device and put it aside till later.

 

Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, you will have to reapply the SP1.1 for game capture.

 

Then turn your AV & Firewall back on and reboot.

 

Doing this will assure Everything is as it should be!

 

Not familar with the WII U, is there any setting in there for where the Audio is to output???

[Bluebomberimo]

I'll try it that way then and yes I messed around with the Audio settings on the Wii U but again it works fine when going to just the tv but doesn't when going to the Roxio, anyway I shall try following those steps and see what happens.

[Bluebomberimo]

So after following your steps I now am not getting ANYTHING to go through at all no Audio or Video, it goes through to the TV (still no Audio) but no longer is working on the capture device itself.

 

Major step backwards.

[ogdens]

Did you follow the steps EXACTLY? .

[Bluebomberimo]

Yes I followed them EXACTLY, I'm not a moron.

[ogdens]

Aren't we in a pis*y mood.

[Bluebomberimo]

Well considering I just blew 150 bucks on a capture card that doesn't work when I could of just stuck with my Happauge yeah, kinda.

Secondly don't talk down to me as if I don't know how to follow a step by step guide someone was nice enough to give me to see if it worked, it didn't and now I have more issues with it than I did before.

[Jim_Hardin]

Flip the Chip off your shoulder

 

No one is talking down, it is a legitimate question! I appreciate the frustration when it don't work!!!

 

I want you to try the Repair steps again (sometimes it takes 2 or 3 attempts) just make sure you don't skip anything.

 

Assuming it installs OK test it with a different Source Try hooking up a Camcorder or DVD Player. - i have even used an MP3 Player for testing just the Audio portion

[Bluebomberimo]

Alrighty, I'll fiddle with it more eventually.

[Jim_Hardin]

Keep us up to date

 

Off Subject ~ you getting any snow this week?

[Bluebomberimo]

It's been snowing for two days in a row and hasn't stopped hah and yeah sadly in and out of work so not sure how soon I'll have time to try and set up the Roxio again but I'll be sure to post again when I get a chance.