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Certificate File Missing Or Corrupt?


AxelSchiffer
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allright so i have had the original roxio game capture for about a year now

first time I used in my computer it didn't work but after I got a fresh new start on my windows I was able to capture footage

but now I have different issue but still disable me on doing certain things

 

After I installed my software and double clicking on the icon a message keeps showing up: "The certificate file is missing or has been corrupted. Please re-install it."

now I've looked through the forum and used all the solutions that helped others

for example I deleted the Roxio & Sonic folder in C:/ProgramData

I proceeded to reinstall the program reboot my pc and it keeps on popping up. It seems that my antivirus has something to do with it so I also disabled my antivirus ( fyi im using avira) but still it didn't work.

If certificate file refer to the certificate of the CD( proof that I bought it) then I don't know what to do. I have the serial number along with the disc but I can't get them to work?

any help would be much appreciated

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