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Easy Vhs To Dvd Fails With Error Code 1603



I just tried to install VHS to DVD and it fails with error code 1603. It is failing when it tries to install DirectX. My PC is a Windows 7 x64 bit machine with the latest updates. I would pay for the upgrade to the latest version, but if this version will not install how do I upgrade?


Action start 15:04:08: CallDxHelper.

InstallShield 15:04:08: Running InstallScript function f1

InstallShield 15:04:08: Using temp folder C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}

InstallShield 15:04:08: Installing engine...

InstallShield 15:04:08: Using product language 1033

InstallShield 15:04:08: Extracting support file setup.inx to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\setup.inx

InstallShield 15:04:08: Opening stream of file C:\Windows\Installer\MSI6C69.tmp

InstallShield 15:04:08: Extracting support file ISRT.dll to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\ISRT.dll

InstallShield 15:04:08: Extracting support file IsConfig.ini to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\IsConfig.ini

InstallShield 15:04:08: Extracting support file _isres1033.dll to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\_isres.dll

InstallShield 15:04:08: Extracting support file String1033.txt to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\String1033.txt

InstallShield 15:04:08: Skipping optional support file _isuser1033.dll

InstallShield 15:04:08: Detected X64 OS

InstallShield 15:04:08: Extracting support file ISBEWX64.exe to C:\Users\howard\AppData\Local\Temp\{B47657D4-2333-457E-9B4B-C0C8D31F6BDC}\ISBEW64.exe

InstallShield 15:04:08: Setting script cmdline...

InstallShield 15:04:08: ProductCode is {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

InstallShield 15:04:08: Initializing Engine

InstallShield 15:04:08: Done Initializing...

InstallShield 15:04:08: Registering Msi Server...

InstallShield 15:04:08: Invoking script function CallDxHelper

InstallShield 15:04:15: CallScriptFunctionFromMsiCA() ends

MSI (s) (00:C8) [15:04:15:904]: NOTE: custom action CallDxHelper unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.

CustomAction CallDxHelper returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

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1 answer to this question

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Make sure you are:

1) installing the program to your system drive with your anti-virus off

2) Installing to an administrator account or set up a new on and install it to that,

3) Make sure that you do not try to install it in a compatibility mode.

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