Glitchy Software?

[SnackPack]

My problem is when I go to record my preview screen is glitching out, but my t.v. is completely fine. There's really no lag just audio/visual glitches. It always records completely fine for 1-2 minutes, then it glitches out completely until I restart recording again. Here's a video I recorded to show you guys. http://www.youtube.com/watch?v=JMFDXiLqF9I

 

Any help would be greatly appreciated, thanks in advance.

[Solution]

Roxio really needs to reply to this issue, it's completely unacceptable and is one of the main reasons other customers aren't happy with this product(including me, I hate using workarounds sometimes). Anyways, what's your PC specs? You might have to turn your biitrate down to 10mbps(10000kbps).

[Banamy]

A lot of people are having this problem. They could atleast allow it on 3rd party software.

[ShockingAlberto]

Roxio really needs to reply to this issue, it's completely unacceptable and is one of the main reasons other customers aren't happy with this product(including me, I hate using workarounds sometimes). Anyways, what's your PC specs? You might have to turn your biitrate down to 10mbps(10000kbps).

Hah, "down" to 10mbps.

 

I still get this problem on 2!

 

This is absolutely unacceptable. The software is just fundamentally broken.

[SnackPack]

Roxio really needs to reply to this issue, it's completely unacceptable and is one of the main reasons other customers aren't happy with this product(including me, I hate using workarounds sometimes). Anyways, what's your PC specs? You might have to turn your biitrate down to 10mbps(10000kbps).

 

I'm not at home right now, but I pretty much barely meet the requirements and some stuff is most likely out dated. I'll post it once I get the chance and I've reduced the quality as low as I possibly can and there's no difference in maximum quality or lowest. My computer runs everything perfectly it's just after 1-2 minutes it just starts glitching out and I'm a competitive bf3 player. I bought this for the simple fact of how simple it is to record, so I can have my matches saved and go over everything.

[Jim_Hardin]

I'm not at home right now, but I pretty much barely meet the requirements and some stuff is most likely out dated. I'll post it once I get the chance and I've reduced the quality as low as I possibly can and there's no difference in maximum quality or lowest. My computer runs everything perfectly it's just after 1-2 minutes it just starts glitching out and I'm a competitive bf3 player. I bought this for the simple fact of how simple it is to record, so I can have my matches saved and go over everything.

What is your Windows Performance Index???

 

What is your HDD Free Space?

[SnackPack]

Processor: 4.4

Memory: 5.2

Graphics: 3.5

Gaming graphics: 3.3

Primary hard disk: 5.9

 

Installed memory (RAM): 2.00 GB

Processor: Intel® Celeron® CPU 900@2.20GHz 2.19GHz

138GB free of 216GB

 

 

Any other information you need I'm not sure how to find it, but I'll gladly post it when you need.

Edited December 28, 2012 by SnackPack

[SnackPack]

Any updates on this problem?

[grandpabruce]

Any updates on this problem?

 

For your problem, yes. Your computer doesn't come near meeting the minimum requirements.

 

http://www.roxio.com/enu/products/game-capture/hd-pro/overview.html?rtrack=hp_game_hd_B_052012

[SnackPack]

For your problem, yes. Your computer doesn't come near meeting the minimum requirements.

 

http://www.roxio.com...ame_hd_B_052012

 

See, I'd agree with you, but how are many other people suffering from the same problem that are way above the requirements?

[Jim_Hardin]

The point is, you don't even come close so there is no way it is going to work without those annoyences

 

Nor does that qualify your for applying to the Mee Too group

[grandpabruce]

See, I'd agree with you, but how are many other people suffering from the same problem that are way above the requirements?

 

Whether or not you agree with me, is not germane to your problem. The facts are, you are trying to use the RGC with a boat anchor.

[Punyuru]

I have the same problem, and I know for sure my system meets the requirements. It just kind of glitches out in the middle of the video. I got it because it was cheap my first time getting a capture, you get what you paid for. Maybe, you should get a different capture. One that isnt glitchy and can be handled with your computer.