Need Help :(

[NicknJacey]

well i bought a roxio game capture hd pro off ebay and it wasent opened so i took it out and i put the cd into my computer but the computer just wont read the disct and when i plug the roxio into my computer it cant find the install device driver software somone help?

[grandpabruce]

well i bought a roxio game capture hd pro off ebay and it wasent opened so i took it out and i put the cd into my computer but the computer just wont read the disct and when i plug the roxio into my computer it cant find the install device driver software somone help?

 

That certainly doesn't sound good. Does your DVD drive read other discs?

[NicknJacey]

yeah..

[NicknJacey]

maybe you could try and help me through teamviewer or something?

[Jim_Hardin]

We are just users like yourself, this is not Roxio Support...

 

Look at the disc in Explorer and take a screen cap of it ~ posting info HERE

 

Do you have another optical drive you can check it on? a friends, school, public library?

 

Actually boxes can be repackaged... Is there any recourse with the seller? That may be better then flogging a dead horse