Toast No Longer Recognized Itunes .m4A For Conversion

[rcastagnaro]

ToastScreenGrab.tiff

 

After installing Toast 11.1 update, the "Convert" feature no longer supports .M4A (iTunes) audio files. Before the update, I was able to convert my iTunes music to files that could be played as WAVs. After that, I want to convert WAVs to WMAs so I can play them in my car's radio via USB.

 

I was in the middle of the conversion project and now it no longer works.

 

I uninstalled Toast 11.1 and reinstalled 11.0 so I can complete this project but now even version 11.0 says that .M4A are an "Unsupported format (see attachment screen grab).

 

Can anyone help?

 

I'm running Mac OS 10.8.2.

 

Thanks in advance!

Edited December 29, 2012 by rcastagnaro

[tsantee]

I'm presuming these are not protected iTunes stores tracks. How are you adding the tracks to Toast? Since they are in iTunes try using the Toast Media Browser to access the tracks. If you put them in an iTunes playlist before launching Toast then the playlist will show in the browser's iTunes section.

 

The Toast plist is in your user>Library>Preferences folder. You may need to hold down the Option key while selecting the Finder's Go menu to access that library.

[rcastagnaro]

I'm doing the same things I did the day before the upgrade, dragging the MP4 files into the Toast Convert window. It worked one day and now it's not.

[tsantee]

I'm doing the same things I did the day before the upgrade, dragging the MP4 files into the Toast Convert window. It worked one day and now it's not.

Then trashing the Toast plist and prefs files and relaunching Toast may help.

[rcastagnaro]

Thanks. I found com.roxio.Toast.plist and deleted it but no other preferences file for Toast yet.

[tsantee]

Thanks. I found com.roxio.Toast.plist and deleted it but no other preferences file for Toast yet.

The other one is titled "Roxio Toast Prefs"

[rcastagnaro]

Can't find that one either. Do you know how I can update to version 11.0.4, without going all the way to 11.1? Apparently I never downloaded the ones between 11.0.0 and 11.1. I've read that 11.0.4 was the last update that worked properly.