Re-Credited After Purchase?

[GomezManor]

I'm not to sure if this is in the right place but I purchased a Roxio Game Capture HD PRO yesterday & I checked my Credit Card Transactions online and it says the money is pending to be taken out, The $113.69, but also you guys credited me back $113.69 back. Did I get denied? Both are pending so I'm not sure if you guys just re-credited me until you ship it out or if I got denied. Also I have the e-mail I used to purchase the device & the last 5 digits of my Credit Card & it pulls up the page with the shipping, billing address, and the tracking number. However says nothing about being processed or processing. Here is a screenshot of the pending charges to my card.

 

[ogdens]

Contact Roxio/Corel. We are just fellow users on here not Roxio and can't help you with billing problems.

[Jim_Hardin]

Not the right place, however...

 

+$113.69 -$113.69 = $0.00

 

But I have watched transactions on my Credit Cards and noted that until the "Pending" status clears, you cannot always go by what it shows

[GomezManor]

Not the right place, however...

 

+$113.69 -$113.69 = $0.00

 

But I have watched transactions on my Credit Cards and noted that until the "Pending" status clears, you cannot always go by what it shows

 

Thank You! I will wait it out until the pending clears. Until that happens I will contact Roxio if all else goes wrong. Cheers!

[Jim_Hardin]

I hate those credit card refunds!

 

I tracked one for a month and when I called the vendor I was told that it would be in the next billing cycle! The charge took place instantly, but it was about 35 days for the credit to be applied

 

(mine had nothing to do with Roxio - a local merchant who won't see me again )