Blue Screen Crash When Using Program

[eyerx4u]

EASY VHS TO DVD 3 PLUS:

 

Every time I use program, recording or watching source VHS waiting to record, Windows XP PRO blue screen crashes with this message:

 

 

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

SYSTEM INFO IMAGE ATTACHED

[bimicher]

EASY VHS TO DVD 3 PLUS:

 

Every time I use program, recording or watching source VHS waiting to record, Windows XP PRO blue screen crashes with this message:

 

 

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

SYSTEM INFO IMAGE ATTACHED

 

I think your computer is below specs to do any video capture or editing.

Edited December 31, 2012 by myguggi

[Jim_Hardin]

It is at the Minimum which means it will be slow but it should not crash like that!

 

Only questionable area would be the Video Chip... The program uses the features of a Video Card for processing and most laptops lack that

 

First thing you want to try is a proper repair of the software:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Remove the Capture USB device.

 

Now insert your Roxio Disc - run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

Check for updates when you start the program.