Unknown Capture Error

[Jørgen]

When I start the video capture facility in Creator NXT, I get the screen shown below. If I remove the error window, it pops up again so quickly, that I have just about time to close the program, if I hurry up, otherwise the window will open again and block the program. I want to use the Roxio USB Analog Video Capture devise that I very recently bought with the program. I have tried to repair the installation with the firewall and AV off, but to no avail. The problem persists regardless weather the USB devise is plugged in or not. The devise manager shows that the system recognizes the devise. I attach a screen shot of my system specifics, all programs are of course updated. I should be most obliged for your expert help.

[Jørgen]

Skype is closed, and I never used it. There is only one device connected via BlueTooth, a headphone with mike, but is hasn't been connected while I've experienced these problems.

[Jørgen]

Thank you all for your help. I'll follow this lead and report back how it works out.

[sknis]

Sorry, yes you're right. It says: PAGE_FAULT_IN_NONPAGED_AREA.

 

Google for the error. Here is one topic that describes it. Did you get a blue screen anytime? That is usually what happens.

 

I think the you have either a hardware error (memory) or your Windows install is screwed up. It MAY take a repair of Windows to fix the problem. do the memory test first. Note that it may take overnight or long to do a good check. The one in Windows isn't very good and will find only really bad problems.

[Jørgen]

Sorry, yes you're right. It says: PAGE_FAULT_IN_NONPAGED_AREA.

[sknis]

Is it PAGE_ERROR or PAGE_FAULT? I found lots of references to page fault but not to page error on Google. Have you looked? It may be a system error (memory) and not a software error.

[Jørgen]

Thank you for the reference. I tried out disabling the BlueTooth in the device manager and switch to the Roxio Video Capture USB in-between the Unknown Capture Error Screens. The system crashed again, and this time I think I got more or less the error message: PAGE_ERROR_IN_UNPAGED_AREA.

[ogdens]

Skype is closed, and I never used it. There is only one device connected via BlueTooth, a headphone with mike, but is hasn't been connected while I've experienced these problems.

 

 

See if anything in Post #8 here http://forums.support.roxio.com/topic/70501-what-does-vdp-mean-in-source-when-capturing/

[Jørgen]

I did so, but the problem persists, the VDP Source is still in the window.

[sknis]

If you never used it and don't plan to, remove it from your computer using Revo Uninstaller in the MODERATE Mode. It may be causing the problem.

 

At one time Magic Jack was causing all kinds of problems.

[sknis]

Blue Tooth or skype?

[Jørgen]

It craches with a blue screen that only lasts for some very short time, I think it says PAGE ERROR IN SYSTEM AREA.

As to the other items, one is the webcam in the computer, I have now disabled it in the Devise Manager.

The other probably has to do with the CyberLink programs controlling that webcam, I have uninstalled them and the CyberLink Webcam Splitter disappeared. As to the VDP Source, I don't know; I thought it had to do with my Presto PVR and it's TV tuner, but after uninstalling that program the VDP Source is still in the window. And the system still crashes when I try to replace it with the Roxio Video Capture USB.

[cdanteek]

I just managed to get it into the window, in the short timespan between the occurances of the error message window. It brought about an immediate crash of Windows.

 

What was the error message?

 

What are the other three listed?

 

Can you remove/disable them?

[Jørgen]

I just managed to get it into the window, in the short timespan between the occurances of the error message window. It brought about an immediate crash of Windows.

[cdanteek]

What happens when you put the Roxio Video Capture USB in the source window?

 

That is where it should be not the VDP Source!

 

[Jørgen]

Thank you for your attention to the matter. I attach two screendumps, without and with the Video Capture USB plugged in, respectively.

 

 

[cdanteek]

What is VDP Source in the source window?