Jump to content
  • Who's Online   0 Members, 0 Anonymous, 16 Guests (See full list)

    There are no registered users currently online

  • 0
Sign in to follow this  
pokeypummel17

No Audio On Tv Or Capture?

Question

After installing the software I am getting no audio on either the TV or the capture software. I am hooked up via HDMI and I am getting video perfectly fine it's just that there is no audio. I read somewhere that in device manager there's supposed to be 2 different Roxio drivers under "Sound, video and game controllers" but I only have one. Help?

Share this post


Link to post
Share on other sites

12 answers to this question

Recommended Posts

  • 0

I have the console (Wii U) hooked up to the wall, HDMI from console to Roxio, HDMI from Roxio to TV. USB from Roxio to computer. Video is fine on the TV and capture software however there's no audio whatsoever, I've plugged up different HDMI cables and still nothing. Any suggestions?

Share this post


Link to post
Share on other sites
  • 0

No Audio on both the TV and the PC???

 

Did you check your mixer (click on speaker icon) to make sure it is turned on?

 

Unplug the HDMI the GameCAP and plug it into the TV ~ got sound???

Edited by Jim_Hardin

Share this post


Link to post
Share on other sites
  • 0

There was nothing about Roxio on the Mixer and I get sound when the HDMI is directly plugged into the TV

EDIT: when I have the capture software open the sound in the Mixer is all the way up.

Edited by pokeypummel17

Share this post


Link to post
Share on other sites
  • 0

No X like my System Sounds ;)

 

post-39730-0-11587700-1357595029_thumb.jpg

 

any activity on the sound level bar?

 

Try a different Source! I use a DVD or BD Player to test mine.

Share this post


Link to post
Share on other sites
  • 0

Does the Wii offer any seperate Audio output (White & Red RCA)??? If so, hook that into the GameCAP (any rca plugs will do the trick).

 

Actually ANY Audio source plugged into the GameCAP would be useful! We really need to confirm that it isn't a Wii issue ;)

 

Otherwise... Unplug all Roxio then Uninstall your sound card in Device Manager.

 

Reboot.

Edited by Jim_Hardin

Share this post


Link to post
Share on other sites
  • 0

Still no sound with red/white audio cords in. Also uninstalling the sound card and rebooting didn't fix it either.

 

Also: when I turn up the volume a lot on my computer, I hear a high pitched noise coming from the capture software. It's also on my TV when that volume is up.

Share this post


Link to post
Share on other sites
  • 0

Do you think I should just ask for a refund? Would this site give me a refund if I ordered it online through Best Buy? I've already looked through the FAQ and couldn't find anything that would help me and it seems that Roxio wants me to pay for technical support. Also I don't see Facebook being a good way to contact them.

Share this post


Link to post
Share on other sites
  • 0

Do you think I should just ask for a refund? Would this site give me a refund if I ordered it online through Best Buy? I've already looked through the FAQ and couldn't find anything that would help me and it seems that Roxio wants me to pay for technical support. Also I don't see Facebook being a good way to contact them.

 

You need to contact Roxio directly to get a refund.

Share this post


Link to post
Share on other sites
  • 0

Do you think I should just ask for a refund? Would this site give me a refund if I ordered it online through Best Buy? I've already looked through the FAQ and couldn't find anything that would help me and it seems that Roxio wants me to pay for technical support. Also I don't see Facebook being a good way to contact them.

I gave you the only answer I can and you are trying to make it impossible...

 

Sorry I can't help you -_-

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×