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Usb Drivers Not Installing!


rocky1241rock
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I just got my Roxio HD Game capture,

 

I already did the following

 

 

1) Instal the Software, So do get capture / rec / edit software

 

-> I have windows 7, 64 Bit.

 

( INSTEAD of going to audio / video / section )

Goes to other devices and says " TransCoder "

-----------

It fails to instal every time

 

HELP!

Edited by rocky1241rock
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I just got my Roxio HD Game capture,

 

I already did the following

 

 

1) Instal the Software, So do get capture / rec / edit software

 

-> I have windows 7, 64 Bit.

 

( INSTEAD of going to audio / video / section )

Goes to other devices and says " TransCoder "

-----------

It fails to instal every time

 

HELP!

 

That's because you plugged in the device before installing the software!

 

With the RGC USB Device plugged in right click the entry under other devices called TransCoder and click uninstall.

 

Remove the RGC USB Device and reboot the pc, when the PC is booted up insert the RGC Disc in a drive and run repair when the installer offers it. Reboot the PC open device manager and plugin the RGC USB Device and tell me what entries appear?

Edited by cdanteek
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