Purple Screen In Monitor

[Gaming With Jupiter]

I just bought my Roxio Game Capture HD Pro. I was stoked to get it so I installed it all. even on a brand new windows 8 OS. It worked fine for about half an hour. But now I have a purple screen in my monitor where you would normally see the gameplay. It still streams fine and records. But I find it kind of irritating that I can't see my gameplay being recorded. It works with a component connection but I want to record in 1080p.

And so my setup is quite simple. I use 2 HDMI cables. and connect it straight to my laptop.

 

Is there any solution to fix this? I have searched everywhere and it looks like NOBODY has mentioned it

Also, here is a screenshot I took of it

[grandpabruce]

Another gamer hitting the Topic Solved button! It makes your post disappear, if you are the only one who has posted in the thread.

[Jim_Hardin]

Screen cap doesn't look like Win8 to me

 

Explain in detail all of your connections from the game console all the way through to the monitor (extra credit for clear pictures )

 

What Game Console?

[Gaming With Jupiter]

Yeah I accidentally clicked the button. oops.

Anyways I have my xbox plugged into the capture card through HDMI. The other HDMI goes straight to my TV, and the capture card is plugged in via USB to my laptop.

When I use component the purple screen seems to disappear.

 

I have a dell xps l502x

The graphics card is a Geforce 525M

[Jim_Hardin]

??? how did we get from HDMI to Component

 

IF Component works, you fixed it

[billybobthorton]

i am having the same problem. Component says ready, and everything works.. just the PREVIEW STAYS PURPLE ALL THE TIME.

[ogdens]

Billy

 

Stick with the post you already have running in this forum please http://forums.support.roxio.com/topic/85906-purple-screen/

[LazereyeHD]

Not Trying to but it ... But All The People (includeing me) are having this problem and they all seem to have win8 maybe thats it?

[billybobthorton]

Not Trying to but it ... But All The People (includeing me) are having this problem and they all seem to have win8 maybe thats it?

 

yeah I have windows 8 as well. Very frustrating this problem is.

[Jim_Hardin]

The Topic was resolved for the Original Poster...

 

We are done here