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Main Reason For Glitchy Captures Solved.



Simple and to the point, there are a couple of reasons why these issues happen and it has solved the problem for me. Hopefully you will have the same benefit.


1. PC is too slow.


Solution: I've seen people post about the issue, and when they give specs they are no where NEAR meeting the requirements, which is pretty much a 2Ghz dual core. Anything below will probably give you issues all day.


2. Using a laptop? Overheating is the issue.


Solution: This was my main problem, my laptop was simply overheating every time it need the power to run a game or the Roxio capture software in this case. I clarified this by opening the capture software with the laptop on my bed, and saw the glitchiness start to happen. I took it off my bed for about 3 minutes and hey what do you know, no problems capturing whatsoever. The fans are at the bottom of my laptop, so when it's on a soft surface(like a bed) the heat has no where to go, and it gets trapped in the laptop, causing it to overheat. When it overheats, your clock speeds go down to the bare minimum to save you the trouble of damaging your laptop, and when the clock speeds of your CPU go down, you no longer meet the requirements of the capture software. Mine went down to 933mhz, which is WAY below the requirements. Most laptops are set to cool down if it reaches a certain temp, most of the time it's 90c. It should rarely reach temperature unless you're doing some kind of overclocking or benchmarking. To solve this, just make sure your fans are free of any dust, make sure your laptop is on a hard surface or better yet, use a lapdesk or laptop cooler. Those will fix your problems. If you're on a PC, make sure your fans are clear of any dust, and that it's in a well ventilated area. If you haven't replaced your thermal paste on the CPUs in ages, that could be causing your desktop to overheat as well.


I hope this fixes your guys' problems, as it has fixed mine.



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I'm having slightly glitchy captures from time to time and I noticed when I try to record a webcam at the same time as the Roxio software, I get massively glitchy captures.

This is quite frustraiting though since my PC is more than capable. Unless maybe my Roxio unit and/or my HDMI cables are faulty.

Possibly someone could shed some light on this.


My PC specs


Operating System

Microsoft Windows 7 Home Premium 64-bit SP1



Intel Core i7 2600 @ 3.40GHz

Sandy Bridge 32nm Technology



16.0 GB Dual-Channel DDR3 @ 637MHz (9-9-9-24)






Acer S231HL (1920x1080@60Hz)

DELL S199WFP (1440x900@60Hz)

1023MB GeForce GTX 550 Ti


Hard Drives

1397GB Seagate ST31500341AS (SATA)


Edited by MECHX07
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After doing some research, trail and error, and other fiddling, I think I have found a solution to this.


While having a PC or Laptop that meets the requirments of the Roxio software to run smoothly, you also have to have your GPU settings set up correctly.


In the Nvidia Control Panel I applied these settings and after doing some testing WITH and WITHOUT using a Webcam at the same time as recording, I find my resulting game captures to be perfect and free of any audio or video glitches.




I will also be posting a video explaining this and I will link it here.


Edited by MECHX07
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You really think you can capture 2 video sources at the same time without problems :huh:


Maybe if you got one of these to sit on:




Yea, why are you being rude? He did nothing wrong but show what was happening. Also, he fixed the problem by himself. So you sir can sit on that.

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I do this but i don't record a webcam i use Audacity to record my voice seperately and it has worked fine for a while with great quality but just recently it has started glitching out allot and my PC does meet the specifications. could it just be the heat ??



PC Specs : AMD FX -4100 Qaud-Core-Processor

16.0 GB RAM

ATI Radeon HD7770 Graphics card


the only reason i can think my computer is glitching is that its overheating due to it being summer ??

Edited by JohnA974
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