Seems To Capture, But Cannot Edit Or Export

[DaveFackler]

Hello all,

 

I have Easy VHS to DVD 3 Plus installed and seem to be able to capture video from VHS tapes (via a plugged in VHS player). However, once the capture is done, I don't seem to be able to edit the video or export it.

 

Unless I do not understand the program controls, I believe that once the capture is done, I should be able to play it within the application when on the "Record, Import, Edit" tab, right? The video is shown on the right-hand side of the screen (name of the video, with length and a small picture of one of the frames in the video) but the "preview" window on the left doesn't show anything. And trying to use the controls at the bottom (play, fast forward, rewind, etc.) doesn't do anything. And switching to full-screen mode within the preview area also doesn't do anything. Maybe I just don't know how to use the program for editing?

 

Also, when I try to export the captured video (ignoring the editing problems for the moment), that just fails. No matter which output format I select (for any of the possible device options), when I hit the "Export" button, I get a dialog box that says seems to indicate that the export is about to start, but it is immediately replaced with a dialog box that says "An unknown error has occurred. The application will shut down now.". Clicking OK on this dialog box just brings me back to the main application. I've tried just about all of the device options and all of the output formats (and quality settings) for each.

 

Also, I can exit the program, browse to the directory where video captures are stored, and find the captured video in mpg format. Opening that with Windows Media Player works just fine -- the video plays, has audio, etc.

 

So, I'm guessing some type of problem with the Easy VHS to DVD 3 Plus application? Or some issue with settings buried somewhere?

 

BTW, I have a fairly powerful computer (in terms of CPU, memory, and disk) but I'm not sure the video card is all that great. Attached is the output from DxDiag.exe for my computer...

 

Thanks for any help/thoughts/suggestions :-)

 

Dave Fackler

DxDiag.txt

[Blackmatrox]

Same for me , however despite recording full tape only records 1 hour 8 minutes, despite it still giving the impression its recording the full full length specified.Also will not export, gets to 99% and hangs!

[sknis]

Hello all,

 

I have Easy VHS to DVD 3 Plus installed and seem to be able to capture video from VHS tapes (via a plugged in VHS player). However, once the capture is done, I don't seem to be able to edit the video or export it.

 

Unless I do not understand the program controls, I believe that once the capture is done, I should be able to play it within the application when on the "Record, Import, Edit" tab, right? The video is shown on the right-hand side of the screen (name of the video, with length and a small picture of one of the frames in the video) but the "preview" window on the left doesn't show anything. And trying to use the controls at the bottom (play, fast forward, rewind, etc.) doesn't do anything. And switching to full-screen mode within the preview area also doesn't do anything. Maybe I just don't know how to use the program for editing?

 

Also, when I try to export the captured video (ignoring the editing problems for the moment), that just fails. No matter which output format I select (for any of the possible device options), when I hit the "Export" button, I get a dialog box that says seems to indicate that the export is about to start, but it is immediately replaced with a dialog box that says "An unknown error has occurred. The application will shut down now.". Clicking OK on this dialog box just brings me back to the main application. I've tried just about all of the device options and all of the output formats (and quality settings) for each.

 

Also, I can exit the program, browse to the directory where video captures are stored, and find the captured video in mpg format. Opening that with Windows Media Player works just fine -- the video plays, has audio, etc.

 

So, I'm guessing some type of problem with the Easy VHS to DVD 3 Plus application? Or some issue with settings buried somewhere?

 

BTW, I have a fairly powerful computer (in terms of CPU, memory, and disk) but I'm not sure the video card is all that great. Attached is the output from DxDiag.exe for my computer...

 

Thanks for any help/thoughts/suggestions :-)

 

Dave Fackler

 

Dave; Thanks for the dxdiag information. You don't have a video card; just a video chip. ATI ES1000. I looked but could not find a driver for it. It Could be your problem. Contact Dell to see if there is an update for that chip.

 

Blackmatrox. Do you have the exact same system? If not, start a new thread and provide the dxdiag information on your computer. Read and do this.

[Joycelyn]

I am having the same problem! I tried to work around this with ProShow Gold and using the captured video there, but there it showed only video w/no audio. The MPG does work in MWP. I've downloaded all types of codecs today trying to solve it to no avail. Hubby says we have a video CARD not just a video chip, I will go do the dxdiag thing now, but just wanted to say that my proble is EXACTLY the same as what the OP wrote.

[Joycelyn]

DxDiag.txtDxdiag

[Jim_Hardin]

Joycelyn: actually you have a Graphics Chip, not a card...

 

(from your DxDiag.txt)

---------------

Display Devices

---------------

Card name: Standard VGA Graphics Adapter

Manufacturer: (Standard display types)

Chip type: NVIDIA

DAC type: 8 bit

 

Since the first 2 posters posted different problems, perhaps it would be best if you actually detail what your problem is

 

Yours seems to be file use related and the first 2 were about capture & recording time

 

Always a good idea to start a new topic rather than trying to make your problem fit into someone else

[Joycelyn]

I apologize that I took the hubby's word for it that we had a card instead of a chip. But my problem IS the same as OP.

 

- After capturing, unable to edit, controls don't do anything, preview window remains blank

- Attempted same as OP, tried to ignore inability to edit and just try to export it, will not export into ANY format and get the identical error "An unknown error has occurred. Application will shut down now." It does not give any error code #. Also, it does not, infact shut the program down. Additionally, after this happens, when I DO exit from the program, it still appears in my processes in Task Manager

- The captured video DOES appear in the Captured folder of the tree, and I CAN play it w/WMP

 

In what way do you think my prob. is diff. from the OP? He mentions nothing about recording time and his problem is not about capture (he and I are able to "capture" it) but it just does not play back (for editing purposees) w/in the program AND we can not get it to export to anything and get that unhelpful error.

[Joycelyn]

For my doubting Thomas, see attached pics. Explanations are as follows:

 

Roxio1 - After capture in the edit screen, notice the thumbnail displays correctly, but the preview pane is black. Buttons to the left of the PLAY button are greyed out

Roxio2 - If you play around w/the buttons (I hit PLAY) all the buttons become active like you would expect (notice PLAY changed to PAUSE symbol), but still nothing on preview pane. Similarly, if you press the FORWARD to END button then the PLAY and forward buttons grey out just as though you ARE at the end, but still nothing plays, and the playhead does not advance.

Roxio3 - Ignoring the edit and proceed to export to computer. These next images happen VERY quickly, less than a second, difficult to get the screen caps. This shows it attempting to process, the blue bar move across VERY quickly and the next image shows up

Roxio4 - Thinks it's complete but of course it's not

Roxio5 - Error message, again at least for me, even though it says it will shut down, it doesn't do that.

Roxio6 - My task manager, you can see it still shows Roxio even though it's not in my toolbar below (because I shut it down manually).

 

Maybe the OP can confirm whether this is EXACTLY what he is seeing, but from what he described my problem was EXACTLY the same and I wish you hadn't assumed it wasn't.

[plusmore]

Did you ever get an answer for this? I have exactly the same problem on my laptop when running Windows 8.1 (I have access via MSDN) however the same laptop dual boots into Windows 7 and there I don't have this issue. Laoptop has enough grunt (Dell XPS15, i7, 8GB RAM and SSD hard drive, Intel HD4000/Nvidia GT640M graphics card)

[bimicher]

Did you ever get an answer for this? I have exactly the same problem on my laptop when running Windows 8.1 (I have access via MSDN) however the same laptop dual boots into Windows 7 and there I don't have this issue. Laoptop has enough grunt (Dell XPS15, i7, 8GB RAM and SSD hard drive, Intel HD4000/Nvidia GT640M graphics card)

 

Please start a new thread instead of hijacking other threads. Unless you have exactly the same setup you do not have the same problem

[plusmore]

Please start a new thread instead of hijacking other threads. Unless you have exactly the same setup you do not have the same problem

Very sorry - I am new to this and as I have exactly the same errors and could provide copies of exactly the same screen shots I thought it best to indicate that I have the same problem. I have always taken the approach that if a problem is a duplicate it is a waste of everyone's time to start a new thread that simply duplicates another thread.

 

I didn't expect such a curt, if not rude slap in the face like that!!! I will now start a new thread which will have exactly the same screen shots and hope that is the correct forum etiquette on this board.

[Jim_Hardin]

Yes it is the right way to do it...