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Video Output Issue With The Roxio Game Capture Device


jeet_00
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The video output from the game capture device defected. I have tried using different component wires from the ones included with the device it does not solve the issue.

 

The component video output wires work fine on other devices like a dvd player and my component cables connected to my ps3 and the Roxio game capture work fine when connected directly to the television.

 

so it leads me to believe the defect is with the game capture itself.

 

Can anyone please advise me on who to call or what the procedures are for manufacturer defect warranties, what steps I need to take to get this issue resolved. I purchased the device last year at the end of July.

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