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Hd Pro Not Recording In Hd


REviewscritic
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I got it plugged up the way it needs to be plugged up but it will not record in HD for some reason. If I wanted ^#!& quality I would have bought the 70 dollar one instead of the 150 dollar one, Roxio wants me to pay 19 dollars to get support, if I purchased there product I would hope that it would come with support. I'm not happy with this #$^@ thing.

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Okay, now that you've vented, please let us know the details of your connections (Component or HDMI), what settings you're using to capture with, what your source device is, what's on the "other side" of the capture device, some details of your computer... from there, maybe we can make some suggestions as to what may be preventing you from getting what you want. Also, what is the resolution of what you've captured if it's not HD?

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