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Does Not Meet System Requirements


My pc does not meet minimum system requirements. I can't seem to find what is not up to standards myself so Im asking for help because I don't want to go through the process of returning my roxio game capture hd pro.


The minimum standards are

  • Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

  • Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

  • The product is also Windows 8 ready.

  • DirectX® 9.0c compatible graphics card or higher, sound card

  • 2GB free hard drive space for installation. 10+ GB free recommended for video recording.

  • Windows Media Player 11 or higher

  • Internet explorer 7 or 8

  • Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility

  • Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

  • 720p live stream requires at least 4.5 Mbps internet upload speed.

  • One available USB 2.0 port

I have windows vista with the sp2 installed. I have the intel core 2 duo processor with 1.8 GHz ( I think, i will attach my dxdiag.txt file)

Im not sure if im windows 8 ready or not

My DirectX version is 10.0 according to the dxdiag.txt file

I have a ton of gb left on my hard drive

My windows media player is higher than 11

My default internet is google chrome but I do have internet explorer 8 installed

Im not looking to live stream yet so I haven't checked my upload speed but I do have an internet connect so that shouldn't be blocking me from downloading

and I have multiple usb ports.




Please help, I really don't want to send this back.


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can someone tell me what to update so i can download please? or tell me where to post this so i can get help?

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