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Black Preview Screen


Lennox

Question

Okay, so I just installed my Roxio Game Capture HD Pro on my brand new computer yesterday. It was working fine at first, I was able to record 3 videos. But when I hit the capture button to record my 4th video, all of a sudden, my preview screen just went completely black. I'm still able to record and hear audio on the preview screen but it's REALLY annoying not being able to preview my videos whilst recording. The software is up to date and I tested all HDMI cables and they work fine. I even tried uninstalling and reinstalling the software but I'm still having the same problem. All equipment used is completely brand new. My specs:

 

Windows 8

 

Intel 3rd generation i7

 

8GB of Ram.

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