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Blue Screen - Detecting No Signal But Had A Short Period Where It Showed Sound Input Was Working


GunslingerBen

Question

So I've just tried to set it up, and everything works fine, my TV image is still 1080p, the install seems to have gone okay... But the problem is, it's not detecting a signal on the Component option (the input that I'm using for my TV).

 

It shows a blue screen in the preview window, that, when I turn my Xbox on, does flicker a little bit, as though it is detecting something, but apparently just isn't detecting a signal... Just now, for a few moments, though, it was playing back some audio when I was on the Dashboard, so perhaps it's the software that isn't responding properly...

 

I know it isn't the cables, since the image coming through on my TV is perfectly fine, and I've done a fresh re-install, as well...

 

The option to capture isn't highlighted, since it doesn't believe there's a signal coming through, and I've not seen anything in any previous posts that might help that I haven't already tried...

 

Also, the program for capturing seems to crash a lot, â usually when I try to adjust manually from HDMI to Component, or really when I alter any settings, usually. I run an Acer Aspire 5742 laptop, that runs at 2.6GHz, which seems to be more than enough processing power to be able to run it, so I'm at a bit of a loss there, too.

 

Any help?

 

jnR3u.png

 

This is the list of devices as is shown on my laptop, should it be saying the capture kit is simply "TRANSCODER"?

 

K6iru.png

 

This is the list on my Device Manager, too. As you can see, GameCAP comes under Sound, video and game controllers, but I do not have anything under "Other Devices" that it seems like I should have, according to other threads...

 

For reference, this is my game capture program as it looks now:

 

j5IzC.png

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5 answers to this question

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You need to do a proper repair so the drivers are correctly installed!!!

 

Plug in the Capture device and Disable it in the Device Manager (Sound and Video Game Controllers)

 

Unplug the device and put it aside till later.

 

Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc, run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

Then turn your AV & Firewall back on and reboot.

 

Finding and Posting Install Logs:

HERE

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