The program was purchased from Best Buy online.I installed the software from the disc and the product key seemed to work, although I don't see the plus features. When I try recording DVD after the VHS tape is finished and I stop recording the program says Finishing with the symbol going round and round but it never finishes, I waited a long time. If I try the Record, Edit, Save option everything starts ok and then after a time, (a few minutes to many minutes), the whole computer shuts down and restarts with no warning and then there is a serious error report from windows. I tried to do all updates and check possible solutions. Does anybody have any ideas what is going on?
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The program was purchased from Best Buy online.I installed the software from the disc and the product key seemed to work, although I don't see the plus features. When I try recording DVD after the VHS tape is finished and I stop recording the program says Finishing with the symbol going round and round but it never finishes, I waited a long time. If I try the Record, Edit, Save option everything starts ok and then after a time, (a few minutes to many minutes), the whole computer shuts down and restarts with no warning and then there is a serious error report from windows. I tried to do all updates and check possible solutions. Does anybody have any ideas what is going on?
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