The program was purchased from Best Buy online.I installed the software from the disc and the product key seemed to work, although I don't see the plus features. When I try recording DVD after the VHS tape is finished and I stop recording the program says Finishing with the symbol going round and round but it never finishes, I waited a long time. If I try the Record, Edit, Save option everything starts ok and then after a time, (a few minutes to many minutes), the whole computer shuts down and restarts with no warning and then there is a serious error report from windows. I tried to do all updates and check possible solutions. Does anybody have any ideas what is going on?
The program was purchased from Best Buy online.I installed the software from the disc and the product key seemed to work, although I don't see the plus features. When I try recording DVD after the VHS tape is finished and I stop recording the program says Finishing with the symbol going round and round but it never finishes, I waited a long time. If I try the Record, Edit, Save option everything starts ok and then after a time, (a few minutes to many minutes), the whole computer shuts down and restarts with no warning and then there is a serious error report from windows. I tried to do all updates and check possible solutions. Does anybody have any ideas what is going on?
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