Jump to content
  • Who's Online   0 Members, 0 Anonymous, 4 Guests (See full list)

    • There are no registered users currently online
  • 0

My Own Topic - Split


Martin Helwig
 Share

Question

I have the exact same Problem. My Notebook stats are: Processor: Intel ® Pentium ® CPU P6200 @ 2.13Ghz 2.13Ghz. 3.8GB of RAM. Win7 64bit.

 

Now to the Software itself: It ran 2 Times Perfectly then i tried to use it a third time and it keeps Crashing.

It Crashes this way: First i start the Programm. It Loads and then it begins. THe Window Pop up and then after a few Seconds my Notebook gets an Black Screen followed by an Blue Screen that says like: Windows does an Emergency Shut down to prevent damage to the Notebook.

 

Only thing i can say: Is there anyone out there that has an solution to this? (Without buying an 1000 Euro PC.)

 

EDIT: Info that might help: I am a PS3 user. Roxio setup is Component Cable at the Input and Output.

And some more detail to the Crash: Sometimes the Window load Sucsessfull but i cant chance any Settings. And when i click the Source tab the Software Crashes. The first 2 times it ran Perfectly with Signal and the Preview shows everything. That was before the new 14 Windows updates. The third time i tried to use it was after the 14 new updates for Windows.

That would be a Catastrophy when the Windows updates ruined everything. >.<

And i Repaired and Reinstalled the Software. But no luck with that.

Edited by Martin Helwig
Link to comment
Share on other sites

Recommended Posts

  • 0

Please don't cut into someone else's Topic - it is NOT the same, you don't have the same PC and it simply rude...

 

Please try a proper repair again but make sure you do it this way...

 

Unplug the device and put it aside till later.

 

Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc, run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

Then turn your AV & Firewall back on and reboot.

 

Finding and Posting Install Logs:

HERE

 

Your Lap is at the low end of the minimum requirements so defrag may help and make sure you have it on a hard surface (overheat) and are using the AC adapter and don't run anything else while using RGC.

 

Let us know what that does for you ;)

Link to comment
Share on other sites

  • 0

Today i tried your Repair Instructions above.

Result: The Software dont Crash my Laptop any longer. BUT now there are 2 other smaller errors:

1st: After i press the Blue big Capture button the Capture Screen WIndow opens. Then it stay blank only the Background is visible.

2nd: The Surface of the Capture Windows shows up. But no Signal (Roxio Game Cap HD Pro is connected. And all settings on the PS3 are Complete.) and i cant choose any Options. I can click on the tiny downpointing Arrows but i cant choose any Options.

 

These are the two smaller errors. But at least its not crashing all over the Place. :D

 

EDIT: The "No Signal" is now Green instead of the usually Red.

Edited by Martin Helwig
Link to comment
Share on other sites

  • 0

No, not really :huh:

 

Of course "No signal" means just what it says!

 

Make absolutely, positively, 110% Sure that you have only this entry in your Device Manger!!!

 

post-39730-0-67117300-1359584944_thumb.jpg

 

Then if that is OK, try a different source... Use a DVD or BD Player and see if it changes ;)

Edited by Jim_Hardin
Link to comment
Share on other sites

  • 0

I will try this today. But i dont have a DVD or BD Player. I use my PS3 for DVDs and Blurays.

 

EDIT: I Pluged Roxio Game Cap HD Pro in to my Laptop. I opend Device Manager and Roxio Game Cap HD Pro shows up in it.

So i made absolutly 110% sure that my Roxio is in Device Manager.

But as i said i have only my PS3 Slim to test my Roxio Game Cap HD Pro.

Edited by Martin Helwig
Link to comment
Share on other sites

  • 0

Ok my Roxio Video Wave decided not to Work like usual. I have made 2 Screenshots shown below as a Link: (Dont know here how to show te Picture directly in the Post.)

 

Roxio Game Cap HD Pro is Connected to my PS3, TV and Laptop.

 

http://jumpshare.com/b/q72mtN

 

Here you can see all Functions are Grayed out. I can only select the Source.

And when i click on anything thats the result:

 

http://jumpshare.com/b/b7Pign

 

It just Crashes with the typically "This Program stoped Working."

 

And now i dont know what to do next. I need help please.

Edited by Martin Helwig
Link to comment
Share on other sites

  • 0

Posting pics here is quite easy! Info HERE

 

I think what you want to do is try a repair but make sure you do it this way...

 

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

With the Device Plugged in, go into Device Manager and uninstall it!

 

Remove the Device and set it aside for later.

 

Now insert your Roxio Disc - run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

Let's see what that will do for you ;)

Link to comment
Share on other sites

  • 0

Ive done the New Repair. Exactly as you writen it. But no Sucsess. Then i tried to Open the Software First and then i pluged in the Device.

Thats the result:

 

post-109492-0-96556200-1359907105_thumb.jpg

 

I can click now an all of the Buttons. But there blank. I checken all Cables again. There are in correct order amd good Attached.

 

Any idea now what to do about that?

Link to comment
Share on other sites

  • 0

In your pic you seem to have 2 instances of Game Capture running...

 

Otherwise, everything on the Software side seems to be working...

 

But you must try a different source!

 

Even if it is an HDMI out of your PC and plugged into the GameCAP :huh: Anything that is hdmi or component just to make sure the Device itself is not where the problem is!!!

 

Of course make sure you are connected to the Input side of the Device ~ the side OPPOSITE of where the USB plugs in ;) double check, anyone can make that mistake.

Link to comment
Share on other sites

  • 0

I dont know what "instances" means in German. Google Translator cant Translate Properly. It Translate instances to Instanzen. But even Instanzen is the right Word i dont know what i means. But i dont have an another Source. THat means i have to buy an DVD or Bluray Player or anything. And i dont have the Money for that.

So looks like a Dead end. The worst Scenario is i have to save up Money for a New PC or an another Source like an DVD Player. But then i dont know how to Connect that DVD Player to the Roxio. Is it the same way like Connecting the Roxio Game Cap HD Pro to my PS3 Slim?

Edited by Martin Helwig
Link to comment
Share on other sites

  • 0

I dont know what "instances" means in German. Google Translator cant Translate Properly. It Translate instances to Instanzen. But even Instanzen is the right Word i dont know what i means. But i dont have an another Source. THat means i have to buy an DVD or Bluray Player or anything. And i dont have the Money for that.

So looks like a Dead end. The worst Scenario is i have to save up Money for a New PC or an another Source like an DVD Player. But then i dont know how to Connect that DVD Player to the Roxio. Is it the same way like Connecting the Roxio Game Cap HD Pro to my PS3 Slim?

 

Was Jim sagen wollte mit "instances" is, dass "Roxio Game Capture" zweimal in der TaskBar vorkommt, also zweimal laeuft.

 

Ich wuerde auch Skype abrechen.

Link to comment
Share on other sites

  • 0

Ah ok. Das kann ich ausschließen. Da sich die Software nichtmal zwei mal öffnen lässt selbst wenn ich es wollte. Aber mir gehen echt die Ideen aus. Ich bin schon fast soweit zu sagen mir ne Hauppauge HD PVR zu holen. Aber wer weis ob das dann auch nicht läuft. Im schlimmsten falle muss ich mir echt nen neuen 800 bis 1000 Euro PC holen...

Link to comment
Share on other sites

  • 0

Ah ok. Das kann ich ausschließen. Da sich die Software nichtmal zwei mal öffnen lässt selbst wenn ich es wollte. Aber mir gehen echt die Ideen aus. Ich bin schon fast soweit zu sagen mir ne Hauppauge HD PVR zu holen. Aber wer weis ob das dann auch nicht läuft. Im schlimmsten falle muss ich mir echt nen neuen 800 bis 1000 Euro PC holen...

 

Wie kommt es dann das RGC 2mal erscheint?

Link to comment
Share on other sites

  • 0

Wow you guys lost me back at the first 'ick' :lol::D:lol:

 

You shouldn't have to buy anything else! But you need to beg or borrow something like a Player or get a friend with a Laptop to stop over and supply an HDMI connection that you can use!

 

I want to test to make sure that the problem is not the GameCAP Device itself that it failing.

Link to comment
Share on other sites

  • 0

Wow you guys lost me back at the first 'ick' :lol::D:lol:

 

You shouldn't have to buy anything else! But you need to beg or borrow something like a Player or get a friend with a Laptop to stop over and supply an HDMI connection that you can use!

 

I want to test to make sure that the problem is not the GameCAP Device itself that it failing.

 

Sorry Jim, I basically explained what your meant by the two instances. This is actually normal.

Link to comment
Share on other sites

  • 0

Wow you guys lost me back at the first 'ick' :lol::D:lol:

 

You shouldn't have to buy anything else! But you need to beg or borrow something like a Player or get a friend with a Laptop to stop over and supply an HDMI connection that you can use!

 

I want to test to make sure that the problem is not the GameCAP Device itself that it failing.

 

Ok then i need to buy at least one HDMI Cable. Or iam Lucky a Friend of mine has one. And where i need to Plug in that HDMI Cable? Input side or Output side?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...