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Does Not Meet System Requirements


tbsz
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My pc does not meet minimum system requirements. I can't seem to find what is not up to standards myself so Im asking for help because I don't want to go through the process of returning my roxio game capture hd pro.

The minimum standards are


  • Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

  • Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

  • The product is also Windows 8 ready.

  • DirectX® 9.0c compatible graphics card or higher, sound card

  • 2GB free hard drive space for installation. 10+ GB free recommended for video recording.

  • Windows Media Player 11 or higher

  • Internet explorer 7 or 8

  • Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility[

  • Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

  • 720p live stream requires at least 4.5 Mbps internet upload speed.

  • One available USB 2.0 port

 

I have windows vista with the sp2 installed. I have the intel core 2 duo processor with 1.8 GHz ( I think, i will attach my dxdiag.txt file)Im not sure if im windows 8 ready or notMy DirectX version is 10.0 according to the dxdiag.txt fileI have a ton of gb left on my hard driveMy windows media player is higher than 11

My default internet is google chrome but I do have internet explorer 8 installed

Im not looking to live stream yet so I haven't checked my upload speed but I do have an internet connect so that shouldn't be blocking me from downloading and I have multiple usb ports.

 

 

Please help, I really don't want to send this back.DxDiag.txt

Edited by Jim_Hardin
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You don't have enough PC to see any use for Win8...

 

You will have a minimal experance with the RGC but only you can decide if that is OK and you have to run it to know that ;)

 

If you bought it from Roxio you have 30 days, no questions asked...

 

If Retail, then you better check before you break a seal :lol:

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I bought from roxio. So my computer isn't good enough to even run roxio even if i installed Windows 8? So I need to return it or get another computer?

Windows 8 won't make it run better, it's dependent on your hardware, not the operating system. And from what I've heard, any hardware older than a year or two probably isn't worth putting Windows 8 onto.

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well I just need to know what I need to do to this computer to make it at least install. I don't have the money to buy a new computer so I would rather upgrade this computer.

Every time I try to install the software I get an error saying

"This operating system does not meet the minimum requirements for Roxio Game Capture HD PRO.

 

This product will not be installed.

 

Microsoft Windows XP SP2 (64-bit)

Microsoft Windows XP SP3 (32- bit)

Microsoft Vista SP2(32/64-bit)

Microsoft Windows 7 Home Premium, Professional, or Ultimate (32/64-bit)"

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I looked further into the change compatibility option and looked at the option for all users and after unchecking the box for all users i was able to install. Thank you for your help.

 

 

edit: and is there any way to use a component cable and an hdmi cable. My component cable comes from the xobox to the roxio and a hd from the roxio to the t.v. I have an extra hd cord coming in the mail but it might not be here till wednesday

Edited by tbsz
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I looked further into the change compatibility option and looked at the option for all users and after unchecking the box for all users i was able to install. Thank you for your help.

 

 

edit: and is there any way to use a component cable and an hdmi cable. My component cable comes from the xobox to the roxio and a hd from the roxio to the t.v. I have an extra hd cord coming in the mail but it might not be here till wednesday

Great! ~ I did not think of the Administrator setting :huh:

 

Yes the cable you use on the Pass Through has no bearing on the input type. Of course the unit has to USB Powered to work -_-

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