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Issue With Component-Hdmi-Dvi Conversion


Impul5iv3
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Hi there. I'll try and keep this somewhat short but exhaustive of necessary details, as I am very eager to get this thing working, and don't want to waste your time.

 

I am using a Roxio Game Capture HD Pro, ordered from Amazon, all packaging intact.

 

As I have only a monitor to play games off of, I usually run a 360 cable that inputs to VGA. However, my monitor has both VGA and DVI ports.

 

So, here's my setup that I imagine should work.

 

Xbox 360 -->Component Cable-->Roxio Game Capture HD Pro-->Hdmi output-->DVI Input

 

The HDMI-DVI conversion is simply a cable with HDMI on one end, and DVI (male) on the other end. And yes, the component cable is set on HDTV.

 

When I hook up this rig, plug the Roxio Card into my computer (the card has a nice glow to it, I have to admit), and use the software that I have reinstalled twice (once through a "repair" and once through a hard, delete-everything-and-try-again reinstall [i was pretty mad at the time]), the signal shows up when the recording software is set to component. Setting it to HDMI yields no signal before it shortly reverts back to Component, and the software works again. I did a quick test recording and it does indeed capture the image and audio just fine, so I know that both the 360 and the component cable are not the source of my issue.

 

And what is my issue? Well, my monitor only shows a black screen. The light is green, indicating that it is receiving something, instead of the yellow hue it produces when I power off the Roxio Card. So it's receiving a signal, but only an all-black one, occasionally flickering to its brief "no signal" message every once in a while.

 

However, when I take the HDMI-DVI cable and plug it directly into my 360 and Monitor, I receive a perfect video signal, so it's neither the output cable nor my Monitor and its DVI port.

 

So that leads me to believe that the Roxio Game Capture HD Pro is the source of my problem. It seems as though it is receiving and capturing the signal quite well, but it is failing to output the actual video through either HDMI port.

 

PC Specs: (Shouldn't be necessary, but it can't hurt)

Lenovo T530 Thinkpad Laptop

4 GB RAM

Intel Core i5-3360 Processor @2.80 gHz (Ivy Bridge)

Intel HD 4000 Integrated Graphics Card

Windows 7 64-Bit

Hardly the best system around, but it's more than capable of seemingly anything short of really advanced 3d modelling.

 

So that leads me to you, forum. Since apparently I need to pay Roxio money in order for them to tell me why my product isn't working, you guys are really all I have. I hope that my post was informative enough that the basic obvious questions such as, "Can your computer handle the software?", "Is everything plugged in right," "What Monitor are you using?", etc. Any time taken out of your day to help me get going would be greatly appreciated.

 

Thanks.

 

Edit: For more information, here's a post with some valuable information I posted below.

 

"Alright, so I've gotten a second Roxio HD PRO in the mail. I'm still having the same issue.

 

And while I am extremely grateful for the feedback, it appears I wasn't abundantly clear enough, so let me add and clarify a few more things.

 

1. I tried an HDMI cable, and I still have the exact same issue.

2. The hdmi-dvi cable works fine. I ordered a second one just to be 100% absolutely certain it wasn't the cable malfunctioning, and I still have the same effect: both of the cables work PERFECTLY (I CANNOT stress that enough, since unfortunately it seems this was missed by one or two people) when I use them to go directly from my Xbox 360 to my monitor.

3. The same goes for everything else. I've tried multiple 360's even, and every. Single. Piece of equipment. Works PERFECTLY on their own. But the SECOND I bring the cap card into it, I get the same exact issue of the card only outputting an all-black, occasionally-flickering signal to my monitor. Apologies if I come across inappropriately informal or rude in expressing this, but I understand that your time is valuable, and I wanted to make sure that this is understood. So to fully express my issue:

 

Things that cannot be the culprit, as they work fine on their own.

1. The monitor. It receives both VGA and DVI signals perfectly to this very day, and has never had an issue to the best of my knowledge. I also tried TWO other monitors, and every single one had the same issue.

2. The cables. Every single one of my cables works perfectly, and I have tried multiple other cables to ensure that there is not some kind of situational fault here. Every one of them works.

3. My Xbox 360. Like every single other piece of equipment (barring the Roxio) that I am using, I have tested TWO other 360's, and all three that I have tried work perfectly one their own, but do nothing to alleviate the problem with the Roxio.

 

After spending a decent amount of both time and money ensuring , without a single reasonable doubt in my mind, that the Roxio card is the culprit, I once again ask to see if any of you can help. The only thing I can tell is that the card outputs a completely black HDMI signal no matter what."

Edited by Impul5iv3
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Have you tried disabeling the Display Discovery setting off? If that method fails and you do not see a screen in either screens, restart the xbox with the guide button, holding the Y and Right trigger until the monitor turns on again

 

In this case, It's not that your monitors or cables are the problem, the roxio itself is just being a nuisance when it comes to outputting the converter cables, which in this case that many of has had to do, use a hdmi y spliter, fortunately it just costs around 5 dollars on amazon

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Have you tried disabeling the Display Discovery setting off? If that method fails and you do not see a screen in either screens, restart the xbox with the guide button, holding the Y and Right trigger until the monitor turns on again

 

In this case, It's not that your monitors or cables are the problem, the roxio itself is just being a nuisance when it comes to outputting the converter cables, which in this case that many of has had to do, use a hdmi y spliter, fortunately it just costs around 5 dollars on amazon

I spent the better part of a few hours making sure that it was absolutely the Roxio and nothing else. Like I said, the cables work perfectly fine without the Roxio, and it's not that my Monitor isn't receiving a signal, it's that the signal has no actual video.

 

And I'm not really sure what you are suggesting with the HDMI splitter. The one you mentioned seems to have extremely poor reviews, and I don't quite get what you are suggesting I do with it.

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For some reason people trying to use an HDMI-DVI cable have been having issues at times.

Why?I have no idea.I wish I had the answer but I don't.

With the PS3 it has to do with HDCP but on the Xbox HDCP isn't supposed to come into play with games.

 

Since you're only using HDMI out I don't see why an HDMI splitter on that end would make a difference.

I could maybe see if it was on the input side then you could run one to the device and the other straight to the monitor without having to go through the device.

Edited by tbrewst
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For some reason people trying to use an HDMI-DVI cable have been having issues at times.

Why?I have no idea.I wish I had the answer but I don't.

With the PS3 it has to do with HDCP but on the Xbox HDCP isn't supposed to come into play with games.

 

Since you're only using HDMI out I don't see why an HDMI splitter on that end would make a difference.

I could maybe see if it was on the input side then you could run one to the device and the other straight to the monitor without having to go through the device.

But then I wouldn't be getting sound, since I need the component cable to use either my speakers or headset. Gaming without sound = no go.

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But since you'd be using HDMI out of the console the HDMI would carry the audio and the input to the device would have the audio on it.

 

Sorry that I don't have an answer about the HDMI-DVI but it's one that we just haven't figured out.

Edited by tbrewst
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Not according to Post #1, he is using component from his Xbox to the RGC...

 

That should be a HDMI according to all of the instructions :huh:

 

I would sure try setting it up by actually following the instructions before trying to get creative ;)

 

There are many flavors of DVI-?, 5 actually, so if you mismatch the adapter to what you actually need, it isn't going to work :o

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I mean I understand the adapter types the DVI had, in this case I was using a Digital plug in which the monitor itself stated it could as well, but it still couldnt receive picture, which i do believe HDCP on the xbox does become a possible issue, even though i resolved this with a splitter, Im curious to see if I had any alterations should i use HD composite cables (thank god for amazing selling those for 7 dollars lol)

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Alright, so I've gotten a second Roxio HD PRO in the mail. I'm still having the same issue.

 

And while I am extremely grateful for the feedback, it appears I wasn't abundantly clear enough, so let me add and clarify a few more things.

 

1. I tried an HDMI cable, and I still have the exact same issue.

2. The hdmi-dvi cable works fine. I ordered a second one just to be 100% absolutely certain it wasn't the cable malfunctioning, and I still have the same effect: both of the cables work PERFECTLY (I CANNOT stress that enough, since unfortunately it seems this was missed by one or two people) when I use them to go directly from my Xbox 360 to my monitor.

3. The same goes for everything else. I've tried multiple 360's even, and every. Single. Piece of equipment. Works PERFECTLY on their own. But the SECOND I bring the cap card into it, I get the same exact issue of the card only outputting an all-black, occasionally-flickering signal to my monitor. Apologies if I come across inappropriately informal or rude in expressing this, but I understand that your time is valuable, and I wanted to make sure that this is understood. So to fully express my issue:

 

Things that cannot be the culprit, as they work fine on their own.

1. The monitor. It receives both VGA and DVI signals perfectly to this very day, and has never had an issue to the best of my knowledge. I also tried TWO other monitors, and every single one had the same issue.

2. The cables. Every single one of my cables works perfectly, and I have tried multiple other cables to ensure that there is not some kind of situational fault here. Every one of them works.

3. My Xbox 360. Like every single other piece of equipment (barring the Roxio) that I am using, I have tested TWO other 360's, and all three that I have tried work perfectly one their own, but do nothing to alleviate the problem with the Roxio.

 

After spending a decent amount of both time and money ensuring , without a single reasonable doubt in my mind, that the Roxio card is the culprit, I once again ask to see if any of you can help. The only thing I can tell is that the card outputs a completely black HDMI signal no matter what.

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Alright, so I've gotten a second Roxio HD PRO in the mail. I'm still having the same issue.

...

...

After spending a decent amount of both time and money ensuring , without a single reasonable doubt in my mind, that the Roxio card is the culprit...

 

Yeah, Sure :lol::D:lol:

 

When you are ready to face up to the fact it is your setup that is producing the problem we can work with with you.

 

But as long as you believe your setup is flawless and you are the victim of 2 bad products, not much can be done :wacko:

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Alright, so I've gotten a second Roxio HD PRO in the mail. I'm still having the same issue.

 

And while I am extremely grateful for the feedback, it appears I wasn't abundantly clear enough, so let me add and clarify a few more things.

 

1. I tried an HDMI cable, and I still have the exact same issue.

2. The hdmi-dvi cable works fine. I ordered a second one just to be 100% absolutely certain it wasn't the cable malfunctioning, and I still have the same effect: both of the cables work PERFECTLY (I CANNOT stress that enough, since unfortunately it seems this was missed by one or two people) when I use them to go directly from my Xbox 360 to my monitor.

3. The same goes for everything else. I've tried multiple 360's even, and every. Single. Piece of equipment. Works PERFECTLY on their own. But the SECOND I bring the cap card into it, I get the same exact issue of the card only outputting an all-black, occasionally-flickering signal to my monitor. Apologies if I come across inappropriately informal or rude in expressing this, but I understand that your time is valuable, and I wanted to make sure that this is understood. So to fully express my issue:

 

Things that cannot be the culprit, as they work fine on their own.

1. The monitor. It receives both VGA and DVI signals perfectly to this very day, and has never had an issue to the best of my knowledge. I also tried TWO other monitors, and every single one had the same issue.

2. The cables. Every single one of my cables works perfectly, and I have tried multiple other cables to ensure that there is not some kind of situational fault here. Every one of them works.

3. My Xbox 360. Like every single other piece of equipment (barring the Roxio) that I am using, I have tested TWO other 360's, and all three that I have tried work perfectly one their own, but do nothing to alleviate the problem with the Roxio.

 

After spending a decent amount of both time and money ensuring , without a single reasonable doubt in my mind, that the Roxio card is the culprit, I once again ask to see if any of you can help. The only thing I can tell is that the card outputs a completely black HDMI signal no matter what.

 

 

As a quick test, borrow a small HD TV and hook that up to the Roxio capture card, (try it with component and HDMI).

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Yeah, Sure :lol::D:lol:

 

When you are ready to face up to the fact it is your setup that is producing the problem we can work with with you.

 

But as long as you believe your setup is flawless and you are the victim of 2 bad products, not much can be done :wacko:

I'm already aware that my setup is less than optimal. I just don't see why the Roxio would be having an issue with it when everything works fine on its own. It seems to me less like a defect and more of a design flaw. I don't mean to give the impression that I honestly believe I know everything about this situation, but the issue (at least from where I stand) seems to obviously stems from the Roxio card in some way.

 

Maybe I'm doing something wrong, but Roxio has no support of their own, and I frankly am so tired of dealing with this thing that I am just ready to return it and be done with the thing.

 

And ogdens, thanks for the suggestion, but I simply don't have any to borrow from a friend, and I don't have the money (err, budget) to buy a new gaming setup.

 

Sorry for wasting everybody's time, and thanks for at least hearing me out.

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