Jump to content
  • Who's Online   0 Members, 0 Anonymous, 21 Guests (See full list)

    • There are no registered users currently online
  • 0

Purple Preview Screen.


billybobthorton
 Share

Question

11 answers to this question

Recommended Posts

  • 0

Try this:

Here is how I fixed it:

 

1) Go to the install location of the Roxio Game Capture HD PRO software and open the folder Media Import (C:\Program Files (x86)\Roxio Game Capture HD PRO\ Media Import in my case).

 

2) Right click on the MediaCaptureGame1X application.

 

3) Choose Run with Graphics processor > Change default graphics processor...

 

4) Click on Add

 

5) Find the MediaCaptureGame1X application (C:\Program Files (x86)\Roxio Game Capture HD PRO\Media Import) and click Open

 

6) Under 2. Select the preferred graphics processor for this program:

select High-performance NVIDIA Processor and click on Apply

 

ljuxOcE.png

 

Y6NRRbp.png

 

Hope that works for you.

 

Long version:

 

This guy: http://forums.suppor...en/#entry429123 got me on the right track. Thanks for that.

 

If you are on Windows 8 and you have the Blank/Purple Screen problem, check with what graphic accelerator the actual capturing software runs. The name of the software should be MediaCaptureGame1X.exe located in this directory: C:\Program Files (x86)\Roxio Game Capture HD PRO\Media Import

 

By default it ran on the Integrated graphics device on my computer, but when I started it with the (in my case) so called High-performance NVIDIA Processor, the preview screen works just fine again.

 

What you want to do is to make the High-performance NVIDIA Processor the default device for running the MediaCaptureGame1X.exe. This way, you can open the program still via the launcher shortcut on the desktop and it should still work.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...