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Purple Preview Screen.



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Try this:

Here is how I fixed it:


1) Go to the install location of the Roxio Game Capture HD PRO software and open the folder Media Import (C:\Program Files (x86)\Roxio Game Capture HD PRO\ Media Import in my case).


2) Right click on the MediaCaptureGame1X application.


3) Choose Run with Graphics processor > Change default graphics processor...


4) Click on Add


5) Find the MediaCaptureGame1X application (C:\Program Files (x86)\Roxio Game Capture HD PRO\Media Import) and click Open


6) Under 2. Select the preferred graphics processor for this program:

select High-performance NVIDIA Processor and click on Apply






Hope that works for you.


Long version:


This guy: http://forums.suppor...en/#entry429123 got me on the right track. Thanks for that.


If you are on Windows 8 and you have the Blank/Purple Screen problem, check with what graphic accelerator the actual capturing software runs. The name of the software should be MediaCaptureGame1X.exe located in this directory: C:\Program Files (x86)\Roxio Game Capture HD PRO\Media Import


By default it ran on the Integrated graphics device on my computer, but when I started it with the (in my case) so called High-performance NVIDIA Processor, the preview screen works just fine again.


What you want to do is to make the High-performance NVIDIA Processor the default device for running the MediaCaptureGame1X.exe. This way, you can open the program still via the launcher shortcut on the desktop and it should still work.

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