Jump to content

Videowave Hang With M4V Files


Slope
 Share

Recommended Posts

I am running Windows 7 with SP1 installed. I also upgraded iTunes, Quicktime, and ensured I have the newest version of Creator NXT Pro. Everything works as I would hope when working with AVI files or MPG files. When I try to load a m4v (created by Handbrake version 0.9.8 (2012071700)) VideoWave will load the file like it should. You have about 20 seconds to do whatever you want then the program will hang. I can't keep the program running long enough to export the file back out.

 

I just bought this, but never received any code to get tech assistence under warranty. I tried to get an email sent, but navigating the website is horrible. If I can get this one issue fixed, I'm a happy camper.

 

Thanks in advance for your help.

 

Brian

Link to comment
Share on other sites

I am running Windows 7 with SP1 installed. I also upgraded iTunes, Quicktime, and ensured I have the newest version of Creator NXT Pro. Everything works as I would hope when working with AVI files or MPG files. When I try to load a m4v (created by Handbrake version 0.9.8 (2012071700)) VideoWave will load the file like it should. You have about 20 seconds to do whatever you want then the program will hang. I can't keep the program running long enough to export the file back out.

 

I just bought this, but never received any code to get tech assistence under warranty. I tried to get an email sent, but navigating the website is horrible. If I can get this one issue fixed, I'm a happy camper.

 

Thanks in advance for your help.

 

Brian

 

Did you register the program?

 

What was the original format before converting to m4v and why are you converting?

Edited by myguggi
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...