Keeps Crashing

[Paul Adams]

Hi All,

 

I'm using VHS to DVD Mac, version 2.0.1 on a MacBook Air running system 10.8.2 with a 1.4ghz Intel Core 2 Duo chipset with 2GB of memory.

 

Without fail, every time I use the software it crashes. It crashes mid-capture so it's not even like it crashes at the end. It might crash after five minutes, ten, fifteen, there is no rhyme or reason other than that it crashes.

 

Anybody else having the same problem? I've actually tried it on two different Macs with the same result so thinking it's just buggy software at this point.

 

Any help appreciated.

 

Paul.

[tsantee]

Hasn't happened to me but I always recommend using the Medium quality setting because that uses h.264 encoding rather than the Apple Intermediate Codec used by the Best quality. You are unlikely to see any difference but it is a lot less intensive for capturing. Maybe that will prevent the crash.

[Allan_35]

Hi All,

 

I'm using VHS to DVD Mac, version 2.0.1 on a MacBook Air running system 10.8.2 with a 1.4ghz Intel Core 2 Duo chipset with 2GB of memory.

 

Without fail, every time I use the software it crashes. It crashes mid-capture so it's not even like it crashes at the end. It might crash after five minutes, ten, fifteen, there is no rhyme or reason other than that it crashes.

 

Anybody else having the same problem? I've actually tried it on two different Macs with the same result so thinking it's just buggy software at this point.

 

Any help appreciated.

 

Paul.

Yes, I am having this problem. I started to use this product recently, when I managed to replace the broken VHS player. But every time I try to record, when it is finishing up the programme crashes. The first time it crashed after some hours of processing the file. The most recent it crashed soon after finishing the process. Is 1.05 the most recent software? Updated in 2011?

[tsantee]

Yes, I am having this problem. I started to use this product recently, when I managed to replace the broken VHS player. But every time I try to record, when it is finishing up the programme crashes. The first time it crashed after some hours of processing the file. The most recent it crashed soon after finishing the process. Is 1.05 the most recent software? Updated in 2011?

Roxio released a new application for this device called Roxio Video Capture (which is version 2.0.1). Unfortunately they haven't posted it for download. I don't know why because you have to own the USB device in order for the application to work, so they should be making it generally available free of charge. I suggest contacting Roxio and asking for it.

 

Otherwise you might just send the video to Toast rather than to iMovie so it doesn't have to do any conversion. You can choose Save as Disc Image in Toast, mount the disc image and use MPEG Streamclip to convert for iMovie. MPEG Streamclip is freeware but requires Apple's $20 QuickTime MPEG2 Playback Component.

[patrix6]

I too am having this same issue. Program crashes after 9-10 mins of use. Tried re installing Several times,

only to result in the same issue. What I find strange is that I delete all visual files (App, storage folder, Preferences, and Cache), but when re installing, it never asks for the serial number. Does anyone know where I can find the file that holds the

serial number info? I wonder, if I delete that file and re enter the serial number if that will fix the issue. Acting as a fresh re install.

 

Also, I too was recording in "High Res" mode and got about 30 tapes into it when I realized towards the end of the

tranfers that the audio was not in sync with the Video. I later read that the "High Res" feature will not work properly

on the Mac version and that the highest or best quality is the "Medium Res". The only difference I noticed between

High and Medium was the files sizes were much smaller using Medium and that the quality was just as good as the High.

So Mac users, always use Medium res. Just thought I would throw that out there.

[tsantee]

There is no serial number because the app doesn't do anything if one doesn't have the USB stick. It's odd that it is crashing. You do have ample hard drive space for the capture, right?

[patrix6]

175 GB of free space. No other Apps running at same time, just Roxio Easy VHS to DVD.

 

There is a CD Key # on Disc sleeve. I did have to enter it upon first installation.

[tsantee]

175 GB of free space. No other Apps running at same time, just Roxio Easy VHS to DVD.

 

There is a CD Key # on Disc sleeve. I did have to enter it upon first installation.

I recall needing to enter a registration key for the included Toast 9 Basic but not for the capture application. Toast 9 Basic is no longer included. So your application is called "Easy VHS to DVD for Mac", is that right? Are you running version 1.0.5? If not, download the update from Roxio's software updates page.

[BWB]

...have same CONSTANT crash problem. At various times into recording- no pattern to the crashes!

 

I've tried it on 3 different computers!... Maybe that's why its discontinued at the stores!

 

Running Latest Roxio version 2.0.1 on 2 Macbook Pro's- One a 13" Core 2 Duo (4 gb RAM) and the other a 17" Intel i5 (8 gb RAM) both running latest Mtn Lion 10.8.2...

 

So I gave up and installed on an iMac 24" Intel Core 2 Duo, with 4gb RAM and Mtn Lion 10.8.2.... I managed one VHS copy after several attempts that will only play on a computer as a file on the burned DVD. -I was unable to make a DVD for use in a player hooked to a TV etc.

 

I'm not happy- This is buggy beta crap at best.

 

Years ago I used Toast and it was great so I expected this Roxio product to be the same?

 

This was a Waste of $102.oo

[jd3k]

I am also having the issue of constant crashing. I am using Mac OS 10.8 with Intel dual core processor. If I run it on high quality, it crashes in less than 10 minutes. If I run it on medium, it'll go for a while longer. However, I don't get any picture in the playback window so all it's recording is a green screen with no sound. I'm still trying to troubleshoot that one too. So far I've gotten NO help from Roxio support. What a major waste of money and time.