Rod Tech Posted January 22, 2013 Report Share Posted January 22, 2013 When I use my roxio video convert, I get a message Roxio Video Convert has stopped working. Here's the details. Description Faulting Application Path: C:\Program Files (x86)\Roxio 2012\Video Convert\VideoConvert13.exe Problem signature Problem Event Name: APPCRASH Application Name: VideoConvert13.exe Application Version: 13.3.6.44 Application Timestamp: 4e25c038 Fault Module Name: StackHash_69b7 Fault Module Version: 6.1.7601.17725 Fault Module Timestamp: 4ec49b8f Exception Code: c0000374 Exception Offset: 000ce6c3 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 69b7 Additional Information 2: 69b7c8da49087d65210b90f859c0503d Additional Information 3: c100 Additional Information 4: c100481327e0bb45e5de92440bae18e9 Extra information about the problem Bucket ID: 2827190686 Quote Link to comment Share on other sites More sharing options...
0 sknis Posted January 23, 2013 Report Share Posted January 23, 2013 (edited) That may be a Windows error. Google for it and you will see it may be related to DEP. The following is from one of the posts I found. "app crash is often caused by DEP. If in event viewer (type eventvwr in search) you go to windows logs>application tab and find errors that list app crash and have the event ID 1000 source 100, it is more than likely DEP. DEP or data execution prevention is located in system control panel>advanced settings>performance> DEP and is by default set to win apps only. You can exclude (program) from the list but only if you are sure it isnt a virus and have the event viewer ID listed above." Also please provide this information. Remember to attach the text file and not copy and paste. Edited January 23, 2013 by sknis Quote Link to comment Share on other sites More sharing options...
Question
Rod Tech
When I use my roxio video convert, I get a message Roxio Video Convert has stopped working. Here's the details.
Description
Faulting Application Path: C:\Program Files (x86)\Roxio 2012\Video Convert\VideoConvert13.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VideoConvert13.exe
Application Version: 13.3.6.44
Application Timestamp: 4e25c038
Fault Module Name: StackHash_69b7
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 69b7
Additional Information 2: 69b7c8da49087d65210b90f859c0503d
Additional Information 3: c100
Additional Information 4: c100481327e0bb45e5de92440bae18e9
Extra information about the problem
Bucket ID: 2827190686
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