Roxio Game Capture Hd Pro: Installation Wizard "interrupted"? Can Anyone Help?

[Ziloz]

Well I have recently bought the Roxio Game Capture HD Pro and when I go to install I click it and it says sorry and that the wizard is interrupted? Does anyone have any suggestions? Please help! I will put a picture of what it is saying below this.PLEASE HELP! And also it gives me "installation Log Files".

LogFile 13-01-23 14-36.zip

LogFile 13-01-23 14-43.zip

LogFile 13-01-23 15-01.zip

LogFile 13-01-23 15-37.zip

[Ziloz]

None of those worked....

[Jim_Hardin]

None of those worked....

You need to get someone to come over and work with on this... It is the '2 heads better...' theory

[Jim_Hardin]

This is extensive, but it what I suggest...

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

PLEASE let us know!!!

[Ziloz]

This is extensive, but it what I suggest...

 

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

 

 

PLEASE let us know!!!

This didnt work.... Is there any other way?

[cdanteek]

This didnt work.... Is there any other way?

 

Read the whole thread and try what is suggested.

 

http://forums.support.roxio.com/topic/86084-installing-software-was-interrupted/