Photoshow - Mpeg Conversion Did Not Work - Why?

[Bob - Dublin]

Anyone have any suggestions on how to get a reply from Roxio when they do not send email about a conversion to a mpeg file?

[sknis]

You can always pay for the privilege or you can ask here. What software do you have? What are you trying to convert to an mpg2 file?

[Bob - Dublin]

Thanks for your reply. I am only trying to use the Roxio Photoshow.com website to convert one of my photoshows using their offered conversion service on the website.

Quote: Save as MP4 video. Unquote

Thanks.

[sknis]

Thanks for your reply. I am only trying to use the Roxio Photoshow.com website to convert one of my photoshows using their offered conversion service on the website.

Quote: Save as MP4 video. Unquote

Thanks.

 

That only works about 10% of the time (probably an overestimate)..

 

If you have a premium membership, download the PhotoShow V6 from your members page to your computer. Once you do that, you can sign in and download the PhotoShow to your computer. In the third step of the desktop version, you can make a wmv or mpg2 file) or upload it to a social sharing site. If you need an mp4 version on your computer, you can use a free video conversion program to convert the mpg2 or wmv file to mp4. I use the free "Any Video Converter"

 

Let me know if you need further clarification or other help.

[Bob - Dublin]

sknis/digital Guru,

 

Your the man!

Your advice was spot on! Thanks for your prompt, clear, and 100% correct feedback.Now I don't have to wait fo hear anything from Roxio. It's too bad that Roxio doesn't have you on their team.

Thanks again and Happy New Year!