Captures Still Glitchy Even After 'fix'

[Nick-o-lass]

All of my captures with the Roxio Game Capture HD have been very glitch. Audio cutting out, strange sounds being produced, and incredibly glitchy video to say the least. I say a pinned topic saying to install Razer Game Booster and configure a few things to fix the problem. This didn't seem to fix anything, and now I find the software crashing even more than it did before! I also checked my system specs, and they're easily within the parameters of the card. Quad core processor, 8 gigs of RAM, Radeon HD 3800 graphics card. Please, if anyone knows if there is any kind of fix available, please let me know. I've been trying to get this thing to record properly for 3 weeks now, and nothing has worked.

[Jim_Hardin]

List your PC Specs like what I have in my sig block.

 

What version of Catalyst software are you running?

 

What is your "Windows Performance Index"?

 

And what causes that number?

 

If you have tweeked your CPU or your GPU, set them back to default settings!

[ShockingAlberto]

I am in the exact same boat as you, up to and including the crashing. None of the proposed fixes have worked for me, so unless someone rides in to town with a new solution, it will probably stay this way.

[grandpabruce]

I am in the exact same boat as you, up to and including the crashing. None of the proposed fixes have worked for me, so unless someone rides in to town with a new solution, it will probably stay this way.

 

And the reason that you skipped over Post #2 is?????

[ShockingAlberto]

And the reason that you skipped over Post #2 is?????

Because I personally already did all that in other threads and no solution could be found. Is that enough of a reason, because I could also add that this information is really easily discoverable through my profile by seeing what topics I have made, but I guess we don't really need to go over who is skipping over what.

 

I was just giving fairing warning to the OP that, like me, he may not find a solution and commiserating with him over this fact. If this is against the rules, I'll gladly stop.

[bimicher]

Because I personally already did all that in other threads and no solution could be found. Is that enough of a reason, because I could also add that this information is really easily discoverable through my profile by seeing what topics I have made, but I guess we don't really need to go over who is skipping over what.

 

I was just giving fairing warning to the OP that, like me, he may not find a solution and commiserating with him over this fact. If this is against the rules, I'll gladly stop.

 

Nobody is going to do a lot of searching for your other posts. If you want somebody to see what you have done or what your problem is then post a link to your thread.

[Jim_Hardin]

Because I personally already did all that in other threads and no solution could be found. Is that enough of a reason, because I could also add that this information is really easily discoverable through my profile by seeing what topics I have made, but I guess we don't really need to go over who is skipping over what.

 

I was just giving fairing warning to the OP that, like me, he may not find a solution and commiserating with him over this fact. If this is against the rules, I'll gladly stop.

You are kind of becoming Don Quixote...

 

 

THINK ABOUT IT... You have some audio glitches, yet (guessing) thousands of other users Do Not

 

Not a Software Issue at all...

[Nick-o-lass]

List your PC Specs like what I have in my sig block.

 

What version of Catalyst software are you running?

 

What is your "Windows Performance Index"?

 

And what causes that number?

 

If you have tweeked your CPU or your GPU, set them back to default settings!

 

My Windows Performance Index number is 4.0, and is given by my gaming graphics. I don't know what you mean by 'Catalyst' software. Could you please explain?

[Jim_Hardin]

My Windows Performance Index number is 4.0, and is given by my gaming graphics. I don't know what you mean by 'Catalyst' software. Could you please explain?

Sorry about the Topic Drift... Good you got back!

 

You have a Radon Graphics Card, it runs using its' Catalyst Software... I think they are up to 13.8 or so by now, right click your desktop, open Catalyst and have it check for updates

 

Reboot after that and take it for a test capture.

[Nick-o-lass]

Sorry about the Topic Drift... Good you got back!

 

You have a Radon Graphics Card, it runs using its' Catalyst Software... I think they are up to 13.8 or so by now, right click your desktop, open Catalyst and have it check for updates

 

Reboot after that and take it for a test capture.

I downloaded the software and rebooted, but now whenever I try to record anything, there is no picture whatsoever. If I plug the console straight into the TV it shows up fine, but hooking it up through the Game Capture yields no picture. I've tried using both the Component and HDMI inputs and outputs, and a variety of consoles (PS3, Wii U, PS2) and no picture shows up either on the TV or on the capture preview on the computer. Once in a while sound may come through, but it is rare. Is there any way to fix this?

[Jim_Hardin]

I know the PS3 will not work with HDMI!!! (requires Component connections)

 

Don't know about the other 2 but several have posted about the Wii U not working with hdmi.

 

I suggest you try hooking up a DVD or BD Player to it or anything you might have with HDMI or Component Output that you can use as a test source!

[Nick-o-lass]

Oh no, I've used both Component with the PS3 and the Wii U with no success AND with the PS2 as well, and in all scenarios there has been no picture. Based on your advice I hooked up my Blu Ray player up to it to test for picture, and there is still nothing.

[Jim_Hardin]

OK that is actually very helpful...

Now we need to determine if it is a Software or Hardware issue

 

Open your Device Manager (Win-Pause ~ Upper Left) with the device unplugged, then plug it in. It should look like this and no other Warning or Error flags showing:

 

 

Did you say that it has worked in the past???

 

Also, have you tied different USB ports on your PC to make sure it is getting full power?

 

And does the Pass Through work, so you see a picture on your TV?

[Nick-o-lass]

I plugged it in and it DID show up under the Device Manager with no error messages or anything like that. It has worked in the past, but the picture was glitchy. In terms of a passthrough, there is no picture whatsoever, either on the TV or in the preview window on the computer. I haven't tried tying USB ports together yet though, but the power light does show up when I plug it in, but when I open up the capture software, it says there's no signal from any inputs.

[Jim_Hardin]

The ONLY thing the light is showing is that IT got enough power to light up

 

You need to try the other USB Ports AND try a completly different source such as a DVD or BD Player... anything that has Composite or HDMI output