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Runtime Error


edwrdmchl
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Even without details, it looks as though a corruption exists...

 

And for that...

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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  • Thanks the only detail I have is... running windows 7, 64 bit & one day it worked & the next it didn't. i then started getting the message "Microsoft Visual C ++ Library (This applicationhas requested the runtime to terminate it in an unusual way.)" is there specific detail that you might b looking for?

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  • Thanks the only detail I have is... running windows 7, 64 bit & one day it worked & the next it didn't. i then started getting the message "Microsoft Visual C ++ Library (This applicationhas requested the runtime to terminate it in an unusual way.)" is there specific detail that you might b looking for?

 

 

Sometimes it is more helpful to search the Kb data base for your issue. We are users who do have a life outside these forums so sometimes it may take some time if the thread starts with a bunch of Q and A.

 

Go to the top of this forum, select the support tab and then the Support Home tab. Answer the questions as much as you can and seach for the errro message.

 

I found this (link) Don't worry that it says Creator. You have a component that is part of Creator. Do everything it says.

 

No to the issue that it worked and now doesn't. Do you use a Registry cleaner either by itself (for example System mechanic or CCleaner) or as part of an anti-virus program? Don't.

Did you install any new software or updates ?

Have you rebooted your computer? Do you defragment the hard drive reasonably frequently (except for SSD)?

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i truly appreciate all your suggestions but i'm pretty much a rooky & much is over my head. don't even know where i can find a registry cleaner or what a registry is. sorry soooooooooooooo dumb.

 

i do ok w/ excel but when it comes to registries etc i start to quake in my boots.

 

someone suggested trying to do a system restore which i may try & will let you know

 

the easy cd & dvd burning program was already installed when i bought my computer so i don't know much abt it

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I'm not trying to sluff you off. You have an OEM (limited functionality) version of the software. The company that sold you the computer is responsible for the service of the OEM programs. Contact them. We don't know what kind of changes that the computer manufacturer has made to the commercial product. You should have a disc with that program on it or a hard drive partition with that in it. You may alos be able to download it from the computer manufacture's web site.

 

In the meantime , open the program and look at the "about" page. Tell use what product and version you see there.

 

If you don't have a registry cleaner, don't worry about it. I don't like to play around with the Windows registry. Windows registry is essentiall a libraby of all the parts of programs that refer to other parts of the program so that they run. (That is really a basic analogy). Apple doesn't have a registry; that is what they brag about.

 

A system restore is pretty drastic to fix this problem ! :blink:

 

Get a neighbor to help; don't do the restore just quite yet.

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Thanks. Here's what I think you're asking for......

 

Easy CD and DVD Burning DE Home,

Version 10.3.106,

Build 101B06C, DEP

 

Module Name: PX Engine

Build: 4. 24.232,59

 

Module Name: Roxio Central Core

Version 3.8.0

Build: 380B60C, DEP

 

Module Name: Roxio Central Tools

Version 3.8.0

Build 380B17A, ECD

 

Module Name: Roxio Central Data

Version 3.8.0

Build: 380B39A,ECD

 

Module Name: Roxio Central Copy

Version 3.8.0

Build: 380B39A, ECD

 

Module Name: Roxio Central Audio

Version 3.8.0

Build: 380B46A, DEP

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