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Run Time Error


jjester4
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same error as just about everyone else. Click capture and get the runtime error.

 

Specs:

 

Windows 8

Intel I7 @2.40GHz

8.00 GB RAM

64 bit Operating System

1 TB harddrive

 

i've done all the steps in all the forum posts i have seen so far. and still getting the error. even went to the extreme of uninstalling my antivirus program and still nothing. my next step is to completely uninstall my HD game capture and re-install. and see what happens. will update in a few

 

uninstalled game capture HD and re-installed completely without antivirus program on my computer. and still getting error. slightly fustrated

Edited by jjester4
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pretty simple, in control panel: under Appearance and Personalization, click Change theme and change it back to the Original theme your computer came with(Default Theme). Now this is for Windows 8 i'm not sure upon how it works for Windows 7. on the bottom of the screen it all reads as follows: Desktop Background - backgroundDefault, Color - Automatic, Sound - Windows Default, Screen Saver - None

 

post-110178-0-80811500-1359765501_thumb.jpg

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pretty simple, in control panel: under Appearance and Personalization, click Change theme and change it back to the Original theme your computer came with(Default Theme). Now this is for Windows 8 i'm not sure upon how it works for Windows 7. on the bottom of the screen it all reads as follows: Desktop Background - backgroundDefault, Color - Automatic, Sound - Windows Default, Screen Saver - None

 

 

 

I have a hard time with that being a fix!

 

What did you change it to and what is the default you changed it back to?

 

I want to test this on my W-8 Pro and RGC HD Pro installation.

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I have a hard time with that being a fix!

 

What did you change it to and what is the default you changed it back to?

 

I want to test this on my W-8 Pro and RGC HD Pro installation.

 

well apparently its not a 100% fix yet. I got the run time error to go away but now i am having problems with it crashing everytime i try to change the input type from HDMI to Component. light is lit up on my hd Pro box of the input type and purple circle arrow. I'm off today from work so i'll be working on this problem all day

 

but the way i had my custom theme. Picture of what it looked like below. if you would notice on the Roxio start screen the tutorials images/videos didn't load

 

Custom Theme

post-110178-0-64964700-1359819871_thumb.jpg

 

Default Theme

post-110178-0-68437500-1359820234_thumb.jpg

Edited by jjester4
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You haven't explained anything I could test!

 

What is this showing?

 

post-97-0-46345700-1359820447_thumb.jpg

 

Why do you have all these running with RGC?

 

post-97-0-63075600-1359820483_thumb.jpg

 

Update your video card driver and MSXML4.0 SP 3 here, http://www.microsoft...s.aspx?id=15697

 

wow...that is showing nothing. i was searching for paint so i can make my screenshot there taco calm down take a chill pill I'm not a so say expert on this main reason i am on this forum. I'm on my laptop my xbox isn't even on currently. Those things are normally not running when i have myHD pro running. I'll just wait for Jim to answer....someone forgot their yellow helmet this morning

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I usually crop my screen caps to present what I have to say :lol:

 

As often as not, they may not even be that same version of software but close enough to convey what I am saying ;)

(of course there is only one RGC hd pro)

 

So in the end, all the Themes & Things may have just been false hope??? :huh:

 

Let's try a proper repair process to see if it will clear up the error:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

Try that and we will see if we have to get more serious after that :)

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