Run Time Error

[jjester4]

same error as just about everyone else. Click capture and get the runtime error.

 

Specs:

 

Windows 8

Intel I7 @2.40GHz

8.00 GB RAM

64 bit Operating System

1 TB harddrive

 

i've done all the steps in all the forum posts i have seen so far. and still getting the error. even went to the extreme of uninstalling my antivirus program and still nothing. my next step is to completely uninstall my HD game capture and re-install. and see what happens. will update in a few

 

uninstalled game capture HD and re-installed completely without antivirus program on my computer. and still getting error. slightly fustrated

[jjester4]

nevermind i fixed it

[Jim_Hardin]

nevermind i fixed it

Care to share?

[jjester4]

pretty simple, in control panel: under Appearance and Personalization, click Change theme and change it back to the Original theme your computer came with(Default Theme). Now this is for Windows 8 i'm not sure upon how it works for Windows 7. on the bottom of the screen it all reads as follows: Desktop Background - backgroundDefault, Color - Automatic, Sound - Windows Default, Screen Saver - None

 

[cdanteek]

pretty simple, in control panel: under Appearance and Personalization, click Change theme and change it back to the Original theme your computer came with(Default Theme). Now this is for Windows 8 i'm not sure upon how it works for Windows 7. on the bottom of the screen it all reads as follows: Desktop Background - backgroundDefault, Color - Automatic, Sound - Windows Default, Screen Saver - None

 

 

 

I have a hard time with that being a fix!

 

What did you change it to and what is the default you changed it back to?

 

I want to test this on my W-8 Pro and RGC HD Pro installation.

[Jim_Hardin]

jjester4: thanks for the update!

 

I'll be anxious to hear what cd finds with this too

[jjester4]

I have a hard time with that being a fix!

 

What did you change it to and what is the default you changed it back to?

 

I want to test this on my W-8 Pro and RGC HD Pro installation.

 

well apparently its not a 100% fix yet. I got the run time error to go away but now i am having problems with it crashing everytime i try to change the input type from HDMI to Component. light is lit up on my hd Pro box of the input type and purple circle arrow. I'm off today from work so i'll be working on this problem all day

 

but the way i had my custom theme. Picture of what it looked like below. if you would notice on the Roxio start screen the tutorials images/videos didn't load

 

Custom Theme

 

Default Theme

[cdanteek]

You haven't explained anything I could test!

 

What is this showing?

 

 

Why do you have all these running with RGC?

 

 

Update your video card driver and MSXML4.0 SP 3 here, http://www.microsoft.com/en-us/download/details.aspx?id=15697

[jjester4]

You haven't explained anything I could test!

 

What is this showing?

 

 

Why do you have all these running with RGC?

 

 

Update your video card driver and MSXML4.0 SP 3 here, http://www.microsoft...s.aspx?id=15697

 

wow...that is showing nothing. i was searching for paint so i can make my screenshot there taco calm down take a chill pill I'm not a so say expert on this main reason i am on this forum. I'm on my laptop my xbox isn't even on currently. Those things are normally not running when i have myHD pro running. I'll just wait for Jim to answer....someone forgot their yellow helmet this morning

[cdanteek]

That's fine taco, chill pill, yellow helmet.

 

Your the one with the problem, if you can't act reasonable, answer questions, and follow suggestions why waste my time with you.

[jjester4]

I apologize. but ur the one with the !'s as if you are yelling. but since u are not gonna attempt to help anymore thanks for what u did answer.....

[jjester4]

 

this is my current problem i am currently working on

[Jim_Hardin]

I usually crop my screen caps to present what I have to say

 

As often as not, they may not even be that same version of software but close enough to convey what I am saying

(of course there is only one RGC hd pro)

 

So in the end, all the Themes & Things may have just been false hope???

 

Let's try a proper repair process to see if it will clear up the error:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

Try that and we will see if we have to get more serious after that

[jjester4]

I got it all through HDMI connection

I just won't have my turtlebeach headset...yet lol...nevermind on that i found this out as well

 

 

but thanks for all the help

[Jim_Hardin]

Keep your head down