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Blue Screen, No Footage Problem


Jamiex66

Question

I just purchased the Roxio Capture HD Device and got it working on my PlayStation 3 on both my desktop and my laptop. But due to the lack of HD decided I would use my Xbox 360, I have it plugged into the Roxio device and the device into the TV both via HDMI. I also have it plugged into the laptop, which is what I am using. It is an Asus K55V series, I am not the biggest specs man.

 

I however keep getting this screen when I turn on both the Xbox 360 and the Roxio software.

post-110188-0-60268300-1359720132_thumb.png

Uusually with a blue and black flickering screen and no gameplay on the TV or on the actual Roxio software.

 

My device manager lists the Roxio device below.

post-110188-0-65212000-1359720185_thumb.png

 

I have no idea how to get it working, or how to fix and relaly the internet offers little way to help. I know there was an update listed in the pinned posts, but that cannot be found and I am actually lost.

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Nice screen caps!!!

 

The driver is present but, as you know, it is indicating No Signal...

 

But the Pass Through should be working so you would be seeing your Xbox on your TV, right???

 

Did you follow the instructions for the settings that you have to make in your Xbox (came with the software)?

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Nice screen caps!!!

 

The driver is present but, as you know, it is indicating No Signal...

 

But the Pass Through should be working so you would be seeing your Xbox on your TV, right???

 

Did you follow the instructions for the settings that you have to make in your Xbox (came with the software)?

I am actually just getting a blank screen on my TV while it is connected as it is.

 

The settings, do you mean on the sheet that was included with the software? I followed the set-up guide and the tutorial video, but never made any settings changes to my 360 before setting up. Where are these located, if you don't mind me asking. Sorry for bothering you with the issue, last resort really.

 

EDIT: The driver problem, were you speaking of the Standard VGA Graphics Adapter?

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I have seen this, it is all located through the software. There is nothing in this that I haven't done, there is nothing explaining to me any settings I need to adhere too either. I am using HDMI and the settings are so limited, there is like nothing I can change to fix anything on Roxio side and well the 360 is useless since I cannot access it and wouldn't know what to change even if I disconnect everything.

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I just purchased the Roxio Capture HD Device and got it working on my PlayStation 3 on both my desktop and my laptop. But due to the lack of HD decided I would use my Xbox 360

 

Lets clear this up first.

 

Component video is capable of carrying various signals, such as 480i, 480p, 576i, 576p, 720p, 1080i, 1080p and beyond. So it is HD.

 

Connect a console specific Component AV cable** to the A/V port of the console. An HDMI connection is not possible from the PS3 due to HDCP (Sony protected) video out. That is why you need to use component cables out from the PS3.

 

My device manager lists the Roxio device below.

 

Like Jim said, that is the correct RGC Driver shows installed.

 

What is your VGA Adapter error?

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I have seen this, it is all located through the software. There is nothing in this that I haven't done, there is nothing explaining to me any settings I need to adhere too either. I am using HDMI and the settings are so limited, there is like nothing I can change to fix anything on Roxio side and well the 360 is useless since I cannot access it and wouldn't know what to change even if I disconnect everything.

 

Does it work ok when you connect the 360 directly into your TV, (no capture card).

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Yes please explain what cd has asked...

 

...also you mention connections to and fro but without any real details...

 

Start at your Xbox and tell us exactly what is going to your Roxio Input and what and how is comming from the GameCAP to the TV (no SCART involved here, right?)

 

You may have to hook up the Xbox directly to the TV to make the setting changes then power off and hook up to the RGC ;)

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Lets clear this up first.

 

Component video is capable of carrying various signals, such as 480i, 480p, 576i, 576p, 720p, 1080i, 1080p and beyond. So it is HD.

 

Connect a console specific Component AV cable** to the A/V port of the console. An HDMI connection is not possible from the PS3 due to HDCP (Sony protected) video out. That is why you need to use component cables out from the PS3.

 

 

 

Like Jim said, that is the correct RGC Driver shows installed.

 

What is your VGA Adapter error?

Firstly I played it though component and it was CLEARLY not HD, not to sound like I putting down what you are saying but from the menu itself I know it wasn't HD and from hours of searching last night there was no way to get the PS3 to play HD. I used component without HDMI's.

 

As for secondly my problem is no where on the internet and after 7 hours of trying different things, just giving up, might throw it away or sell it on eBay the product is really really not as easy as they specify, nor do they seem to support the TON of customers clearly suffering from the same problems.

 

I appreciate you guys trying to help, but again Roxio really let me down and from the internet many others.

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Firstly I played it though component and it was CLEARLY not HD, not to sound like I putting down what you are saying but from the menu itself I know it wasn't HD and from hours of searching last night there was no way to get the PS3 to play HD. I used component without HDMI's.

 

As for secondly my problem is no where on the internet and after 7 hours of trying different things, just giving up, might throw it away or sell it on eBay the product is really really not as easy as they specify, nor do they seem to support the TON of customers clearly suffering from the same problems.

 

I appreciate you guys trying to help, but again Roxio really let me down and from the internet many others.

You have been at this too long for one day, if my time zone math is right, you posted about Noon and it is going on 4 PM right now ;)

 

A lot of folks like to play sarcastically with the word 'Easy' but you have NO IDEA! :o

 

I have another HD Cap Card that took over a month to get squared away and even then it has many limitations...

 

There are other ways and things to test for! For example you are using a Laptop and often their USB ports can supply enough power to run the device! They can light the lights but not power up all the circuits! ~ my little Dell has 3 USB ports but only One has the power needed ;) (always run with AC Power connected)

 

We can also try other input sources to see what happens...

 

Get some rest but don't despair.

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