Opus4210 Posted February 1, 2013 Report Share Posted February 1, 2013 I would like to get support from Roxio but I can't even get to step one! I bought RecordNow Music Lab 10 Premier yesterday (1/31) and registered it today. The registration email contains no support number and the purchase order contains only a Customer Number, Order Number, Password and Product Key. What do I do now? Link to comment Share on other sites More sharing options...
sknis Posted February 1, 2013 Report Share Posted February 1, 2013 Did you try this (link)? Link to comment Share on other sites More sharing options...
Opus4210 Posted February 2, 2013 Author Report Share Posted February 2, 2013 Yes, that's how I found out that I needed the code. Link to comment Share on other sites More sharing options...
Opus4210 Posted February 2, 2013 Author Report Share Posted February 2, 2013 Frankly, I'm in a Catch-22 with support: I need a support code to contact Roxio, and I can't get a support code. Link to comment Share on other sites More sharing options...
cdanteek Posted February 3, 2013 Report Share Posted February 3, 2013 I would like to get support from Roxio but I can't even get to step one! I bought RecordNow Music Lab 10 Premier yesterday (1/31) and registered it today. The registration email contains no support number and the purchase order contains only a Customer Number, Order Number, Password and Product Key. What do I do now? Did you buy the software from Roxio's website? If so return it and tell them your returning it because of no support code sent. Link to comment Share on other sites More sharing options...
Opus4210 Posted February 4, 2013 Author Report Share Posted February 4, 2013 Did you buy the software from Roxio's website? If so return it and tell them your returning it because of no support code sent. Thanks, I'll try this today and see what kind of response I get. Link to comment Share on other sites More sharing options...
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