No Video Signal

[sergio5775]

I just installed VHS to DVD 3 Plus. I follow the installation instructions exactly as the getting started guide. Ichecked the device manager and the two Roxio Video Capture USB are ther. I checked that all cables are correct - I am using composite connections (only available). I verify the the VCR works. I tried to get technical support from Roxio but it is almost non existing. I am using Windows 7 Home premium 6a bit on a Dell XPS 8300 with ant Intel Core i7-2600 CPU A 3.40GHZ. I have installed 16 GB ram. I have 1.57 TB free memory. I read in a product revie that I need to install drivers from Roxio but I can not find them I also read that a patch is needed but not further description was available. The only thing I get in the screen is " NO VIDEO SIGNAL". Can somebody help to figure out how to solve the problem. I would like to give the program a chance before I decide to return it.

 

Thank you

[Jim_Hardin]

The drivers are installed with the software, there are no others! As long as your Device Manger looks like this, you have all you are going to get

 

 

You did not detail your VCR... Some VCR's, ususally those with HDMI and Component Outputs, have to be set to Composite Ouput or the output will go elsewhere

 

Also if you have a DVD or BD Player, you can use that to Test your Roxio USB Device.

 

Lastly, make sure all connections are firmly pushed in - the ones on the device are easy to pull out a bit!

[bcgirl13]

What about people who have a TV with a built in DVD and VHS player. I also made sure in my device manager that those 2 components were seen and they are and i also checked the back of my tv and there are no other ways to connect the cords to the tv other than the RCA conneter cables. Am I doing something wrong?

[ogdens]

People with TV/DVD/VHS have to read the user manual very carefully, so that when they are using the VHS to output to another source (not the TV) they have selected the correct option to the output jack on the TV.

 

If you are having trouble with that ,give us the make and model # of your combo unit .

[nicelady]

I have had the same problem as Newbie. I have tried everything I know how and followed the instructions. Still get No Signal. My VCR is a Toshiba W-528. It is connected to the AT & T U-verse box which connects to the TV.

I'm about ready to send this product back, but of course when I got my credit card bill there is no phone number listed for DRI Sonic Solutions

[bimicher]

I have had the same problem as Newbie. I have tried everything I know how and followed the instructions. Still get No Signal. My VCR is a Toshiba W-528. It is connected to the AT & T U-verse box which connects to the TV.

I'm about ready to send this product back, but of course when I got my credit card bill there is no phone number listed for DRI Sonic Solutions

 

You do not have the same problem unless you have the exactly the same hardware and computer system and video source.

It would be much better if you started your own thread and supplied a bit more information besides "me too"

 

What is a "AT & T U-verse box"? How have you the Roxio Capture device connected in your setup? What is DRI Sonic Solutions? Roxio is a Corel product as of last year.

[ogdens]

Tell us Exactly how you have got the Composite cable (Yellow (video) and Red or White (Audio) hooked up to the Roxio device

 

You say you are connected to a AT & T U-verse box then to your TV, so how does it get to the Roxio device. We cant see what you have, you have to tell us, or show us a picture.

[nicelady]

I have a composite cable with the yellow, white, & red connections on both ends. I connect one end, all colors, to the Roxie Video Capture USB device that is connected to a port on the computer. Then I connect the other end with the 3 connections directly to my VCR. .When the VCR is on and playing I can see it on the TV, but on my computer all that happens is I get No Signal. Just now I uninstalled the program and re-installed it. I went to my Device Manager on my computer and the 2 Roxie Video Captures DO NOT show up under sound,video, & game controllers.

[ogdens]

Try this first:

 

Unplug the Roxio device and put it aside till later.

 

Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc, run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where Repair is offered, choose that!

 

Then turn your AV & Firewall back on and reboot.

 

Then plug in your Roxio usb to the computer.