Running The Software...not Working

[Achilles]

Hello all, I'm running win7, here my problem i try to start the roxio HD software, it saying the the application has asked the runtime to terminate in an unsal way, Micosoft runtime Viisual C++ - Runtime Libirary, this is the code i got "R6025"......THX

[Jim_Hardin]

It needs fixed

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[Achilles]

Thank for the info, turned everything off (firewall AV), did the update and repair and reboot my system........still got the same massage...............???

[Jim_Hardin]

Then you need to do it the long way

 

This is extensive, but it what I suggest...

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!