Maxxe Posted February 6, 2013 Report Share Posted February 6, 2013 I've installed the Roxio software to Windows 7 laptop and nothing went wrong but when I hit the capture icon it freezes up giving me a window saying there's a runtime error Quote Link to comment Share on other sites More sharing options...
0 Brendon Posted February 6, 2013 Report Share Posted February 6, 2013 Which Roxio software? Quote Link to comment Share on other sites More sharing options...
0 Maxxe Posted February 6, 2013 Author Report Share Posted February 6, 2013 I hooked up the roxio correctly and installed software but when i hit the capture button i get a run time error that tells me to get ahold support. I'm using windows 7 laptop. Quote Link to comment Share on other sites More sharing options...
0 iQuickBounce Posted February 7, 2013 Report Share Posted February 7, 2013 Having the same problem.. guess the software is a fail.. Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted February 7, 2013 Report Share Posted February 7, 2013 Maxxe: This is extensive, but it what I suggest... REMOVE your GameCAP Device and set it aside until much later! Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Quote Link to comment Share on other sites More sharing options...
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Maxxe
I've installed the Roxio software to Windows 7 laptop and nothing went wrong but when I hit the capture icon it freezes up giving me a window saying there's a runtime error
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